While idle, "0x124_AuthenticAMD_PROCESSOR_BUS_PRV"

davis1 · 04 Jun 2013

My most recent BSOD seems to be pointing at the stop code posted in the thread title. It has been so long since I did any troubleshooting on Windows devices that I am afraid I have become a bit rusty at this. It just isn't the same as my work computer :)

I am lead to believe that this may be my proc, recently the heatsink bracket fell off the MoBo (literally, it just fell off) which allowed my proc to become quite hot before failing. It has since been replaced with a new bracket, and a liquid cooling solution.

I have not performed any sustained OC'ing, however the software to make on the fly adjustments remains active.

koolkat77 · 05 Jun 2013

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Tip

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy

Overclocking
If you are overclocking any hardware, STOP. Reset any changed values back to default.

Code:

Start Menu\Programs\ASUS\AI Suite	Public:Start Menu\Programs\ASUS\AI Suite	Public

Warning

This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

Information

Two thread solved recently by removing AI suite: Recurring BSODs before/after startup

Windows 7 32bit freezes at random

Daemon Tools/Alcohol %

Code:

Start Menu\Programs\Alcohol 52%	Public:Start Menu\Programs\Alcohol 52%	Public

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
6. Check for a BIOS update: BIOS Version/Date American Megatrends Inc. 2102, 6/17/2010

Code:

Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.x86fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0x83201000 PsLoadedModuleList = 0x8334a4d0
Debug session time: Tue Jun  4 22:52:49.914 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:16.116
Loading Kernel Symbols
..........................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8689336c, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8689336c, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

3: kd> !errrec 8689336c,
===============================================================================
Common Platform Error Record @ 8689336c
-------------------------------------------------------------------------------
Record Id     : 01ce6143e9fae483
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/4/2013 16:52:49 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 868933ec
Section       @ 868934c4
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100fa0
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 86893434
Section       @ 86893584
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a0 0f 10 00 00 08 06 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ 86893584

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 8689347c
Section       @ 86893604
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xf200000000070f0f