Blue Screen issues at every startup

qwerty505 · 05 Jun 2013

Having a very difficult time fixing a windows 7 machine, I have spent quite a while on this and still have no idea what the problem is!

Every time i boot up into windows normally or "Safe Mode with Networking" the computer will go blue screen... this happens at varying times, including before i finish logging in, to about 3 minutes after booting up.

I was told that this machine took updates a day or two before it started happening.

What i've done so far:

diabled network card
restore point
uninstall graphics drivers and unplug video card (used integrated graphics)
pulled ram out and inserted one at a time
browsed through some logs including the SF stuff
- lots of errors from sidebyside adobe
- some indexing errors which i think may have come up after it started blue screening

I wasnt using this computer when it started happening and i do not really trust the story of the person it started happening to (user ignorance as well as just might not being honest).

The BBCP codes seem to be different from BS to BS

Any help would be appreciated!

EDIT:

The machine will not blue screen while in safe mode

koolkat77 · 05 Jun 2013

Security App

Crashes indicate Bit Defender 2010 being a possible cause. Remove and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

Information

Do not start the free trial of MalwareBytes, unselect that option when prompted.
Update and make full scans with both separately.

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

AMD OverDrive

Code:

AODDriver2.sys              Wed Jun 15 14:38:35 2011
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard  [br]  Known BSOD issues in Win7

(AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page) Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item. Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect. Sometimes the driver remains and continues to cause BSOD's.

You should also update ATI drivers to their latest:

Code:

atikmdag.sys                Mon Jan 16 22:08:19 2012 (4F144B73)
atikmpag.sys                Mon Jan 16 21:36:07 2012 (4F1443E7)

Tip

How to clean left over drivers
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

Click on the Start
Control Panel
Programs
Uninstall a program
Uninstall everything related to the software

Delete remnants of its drivers/older drivers using Driver Sweeper

Link: AMD Graphics Drivers & Software

Please uninstall ACPI Utility with Revo Uninstaller free:

Code:

ASACPI.sys                  Thu Jul 16 09:31:29 2009
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8).  Also a part of many Asus utilities

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Update or remove this software and its drivers:
MtiCtwl.sys Tue Nov 4 13:40:50 2008 - MagicTunePremium or PortTalk Driver by Samsung Electronics, Inc or Beyond Logic

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Heat:
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 23:43:30.869 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:50.993
BugCheck 1E, {ffffffffc0000005, fffffa800e1d83ef, 0, 7fffffa003c}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  dllhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 22:01:33.919 2013 (UTC + 6:00)
System Uptime: 0 days 16:11:10.433
BugCheck 1E, {ffffffffc0000005, fffff800034bcd35, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 00:24:53.012 2013 (UTC + 6:00)
System Uptime: 0 days 0:05:26.136
BugCheck 1E, {ffffffffc0000005, fffffa800df223ef, 0, 7efa003c}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  raysat_3dsmax2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 00:08:30.542 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:34.666
BugCheck 1E, {ffffffffc0000005, fffff80003589bba, 1, 18}
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  GoogleUpdate.e
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jun  4 23:38:27.180 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:35.694
BugCheck 1E, {ffffffffc0000005, fffffa800df1d610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jun  4 23:29:44.600 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:08.724
BugCheck 1E, {ffffffffc0000005, fffffa800defd610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

qwerty505 · 06 Jun 2013

Wow koolkat77! This is just an awesome response, I will start on these steps right away and get back to you, THanks!

koolkat77 · 06 Jun 2013

Take your time and make sure you have completed all of them.

Good luck :)

qwerty505 · 07 Jun 2013

iiits working! iiiittttts woooorkkkingg! (not sure anyone will get this reference... does not translate to text very well)

So i admit i did skip a few steps seeing as i had taken steps sort of similar the night previous before the response... What i did:

uninstalled and reinstalled all drivers while in diagnostic mode with windows installer enabled
ran full bitdefender rescue disc scan
uninstalled bitdefender
uninstalled gpu tuner
installed Malware Bytes (MSE already installed)
ran Memtest86
tested a different hd with a different installation (worked fine)
screwed with AMD drivers with revo installer
screwed with lan drivers with revo installer and ran ccleaner (saw significant increase in time before blue screen... 2-3 minutes)
sfc /scannow (no problems detected)
check disk

When i ran check disk it scheduled it for the next time i would shutdown (i did so immediately) and while running it BSOD'd on me and actually gave me some info "driver_power_state_failure". This lead me to google which led me to Microsoft which told me exactly the same amount of info i already knew... being that it was either the data on the disk or the disk itself.

so i plugged the disk into a different PC of my own as an auxiliary disk and ran checkdisk overnight and low and behold "Some problems were found and fixed" (see attached for screenshots). I plugged it in and now it boots without blue screen!!! only problem is networking still does not work so i still cannot recover those licenses... but i think i can prolly fix that soon enough. once thats done i think i'll format and start anew since i do not fully trust that check disk fixed the problem.

I imagine that the drive was corrupted where the lan drivers where installed or something i am not sure....

But any ways THANK YOU for the much needed help, i truly learned some stuff at the expense of about 7 hours.

But for another question, does anyone have a clue as to a probable cause or should i just tell my buddy the general spiel??

koolkat77 · 07 Jun 2013

Good to see you are making a progress.
Clean Reinstall - Factory OEM Windows 7

qwerty505 · 07 Jun 2013

SON OF A %@!#!!!!!!!!!!! it just blue screened again while i was attempting to fix the networking after 2 hours of operation... I think i am just going to give up on this endeavor... i will just try to call adobe about the licenses for the new formatted installation