Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen issues at every startup

05 Jun 2013   #1
qwerty505

Windows 7 Pro x64
 
 
Blue Screen issues at every startup

Having a very difficult time fixing a windows 7 machine, I have spent quite a while on this and still have no idea what the problem is!

Every time i boot up into windows normally or "Safe Mode with Networking" the computer will go blue screen... this happens at varying times, including before i finish logging in, to about 3 minutes after booting up.

I was told that this machine took updates a day or two before it started happening.

What i've done so far:

diabled network card
restore point
uninstall graphics drivers and unplug video card (used integrated graphics)
pulled ram out and inserted one at a time
browsed through some logs including the SF stuff
- lots of errors from sidebyside adobe
- some indexing errors which i think may have come up after it started blue screening

I wasnt using this computer when it started happening and i do not really trust the story of the person it started happening to (user ignorance as well as just might not being honest).

The BBCP codes seem to be different from BS to BS

Any help would be appreciated!

EDIT:

The machine will not blue screen while in safe mode


My System SpecsSystem Spec
.
05 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Security App

Crashes indicate Bit Defender 2010 being a possible cause. Remove and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

AMD OverDrive
Code:
AODDriver2.sys              Wed Jun 15 14:38:35 2011
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard  [br]  Known BSOD issues in Win7
(AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page) Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item. Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect. Sometimes the driver remains and continues to cause BSOD's.

You should also update ATI drivers to their latest:
Code:
atikmdag.sys                Mon Jan 16 22:08:19 2012 (4F144B73)
atikmpag.sys                Mon Jan 16 21:36:07 2012 (4F1443E7)
Tip   Tip
How to clean left over drivers
Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper
  • Click on the Start
  • Control Panel
  • Programs
  • Uninstall a program
  • Uninstall everything related to the software
Delete remnants of its drivers/older drivers using Driver Sweeper
Link: AMD Graphics Drivers & Software


Please uninstall ACPI Utility with Revo Uninstaller free:
Code:
ASACPI.sys                  Thu Jul 16 09:31:29 2009
Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8).  Also a part of many Asus utilities
Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Update or remove this software and its drivers:
MtiCtwl.sys Tue Nov 4 13:40:50 2008 - MagicTunePremium or PortTalk Driver by Samsung Electronics, Inc or Beyond Logic

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Heat:
-Blow out all vents with canned air (DO NOT use a vacuum cleaner or an air compressor, they can damage the components).
-Ensure that the fan comes on and is blowing air out of the vent (may not happen at startup, but should happen after using it for a while).

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 23:43:30.869 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:50.993
BugCheck 1E, {ffffffffc0000005, fffffa800e1d83ef, 0, 7fffffa003c}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  dllhost.exe
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 22:01:33.919 2013 (UTC + 6:00)
System Uptime: 0 days 16:11:10.433
BugCheck 1E, {ffffffffc0000005, fffff800034bcd35, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!KeStackAttachProcess+115 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 00:24:53.012 2013 (UTC + 6:00)
System Uptime: 0 days 0:05:26.136
BugCheck 1E, {ffffffffc0000005, fffffa800df223ef, 0, 7efa003c}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  raysat_3dsmax2
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Wed Jun  5 00:08:30.542 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:34.666
BugCheck 1E, {ffffffffc0000005, fffff80003589bba, 1, 18}
Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  GoogleUpdate.e
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jun  4 23:38:27.180 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:35.694
BugCheck 1E, {ffffffffc0000005, fffffa800df1d610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  SearchIndexer.
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue Jun  4 23:29:44.600 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:08.724
BugCheck 1E, {ffffffffc0000005, fffffa800defd610, 0, 7fffffa8000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ed )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  SearchIndexer.
иииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
06 Jun 2013   #3
qwerty505

Windows 7 Pro x64
 
 

Wow koolkat77! This is just an awesome response, I will start on these steps right away and get back to you, THanks!
My System SpecsSystem Spec
.

06 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time and make sure you have completed all of them.

Good luck
My System SpecsSystem Spec
07 Jun 2013   #5
qwerty505

Windows 7 Pro x64
 
 

iiits working! iiiittttts woooorkkkingg! (not sure anyone will get this reference... does not translate to text very well)

So i admit i did skip a few steps seeing as i had taken steps sort of similar the night previous before the response... What i did:

uninstalled and reinstalled all drivers while in diagnostic mode with windows installer enabled
ran full bitdefender rescue disc scan
uninstalled bitdefender
uninstalled gpu tuner
installed Malware Bytes (MSE already installed)
ran Memtest86
tested a different hd with a different installation (worked fine)
screwed with AMD drivers with revo installer
screwed with lan drivers with revo installer and ran ccleaner (saw significant increase in time before blue screen... 2-3 minutes)
sfc /scannow (no problems detected)
check disk

When i ran check disk it scheduled it for the next time i would shutdown (i did so immediately) and while running it BSOD'd on me and actually gave me some info "driver_power_state_failure". This lead me to google which led me to Microsoft which told me exactly the same amount of info i already knew... being that it was either the data on the disk or the disk itself.

so i plugged the disk into a different PC of my own as an auxiliary disk and ran checkdisk overnight and low and behold "Some problems were found and fixed" (see attached for screenshots). I plugged it in and now it boots without blue screen!!! only problem is networking still does not work so i still cannot recover those licenses... but i think i can prolly fix that soon enough. once thats done i think i'll format and start anew since i do not fully trust that check disk fixed the problem.

I imagine that the drive was corrupted where the lan drivers where installed or something i am not sure....

But any ways THANK YOU for the much needed help, i truly learned some stuff at the expense of about 7 hours.

But for another question, does anyone have a clue as to a probable cause or should i just tell my buddy the general spiel??
My System SpecsSystem Spec
07 Jun 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good to see you are making a progress.
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
07 Jun 2013   #7
qwerty505

Windows 7 Pro x64
 
 

SON OF A %@!#!!!!!!!!!!! it just blue screened again while i was attempting to fix the networking after 2 hours of operation... I think i am just going to give up on this endeavor... i will just try to call adobe about the licenses for the new formatted installation
My System SpecsSystem Spec
Reply

 Blue Screen issues at every startup




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
More Blue screen issues
Hello again folks, Was advised by one of the moderators on here to remove my avast internet security system as the cause why my pc was shutting down. Been using Microsoft Essentials and SuperAntispyware for the past week. However, random shutdowns have started again suddenly today. This is the...
BSOD Help and Support
Blue screen on startup
My processor was broke so a friend of mine put in a new one, he also put in a new HDD of 2tb. Now the problem is when I start my computer for the first time (after he has been shut down, so not sleep.) he gives me a blue screen, this is the information my computer gives me if he reboots and starts...
Hardware & Devices
Blue Screen After Startup
Specs: Windows 7 Ultimate x64 Intel Xeon E5645 (2 processors) Memory: 12 GB Motherboard: EVGA 270-WS-W555-A2 Classified SR-2 Dual LGA1366 Xeon/Intel Hard Drive: Western Digital 128 GB SiliconEdge Blue SATA Solid State Drive SSC-D0128SC-2100 Graphic card: Nvidia Quadro 2000 I have been...
BSOD Help and Support
Blue screen on startup
Hi, recently I've been having an issue where when I start up my computer goes to a blue screen after it says welcome and then restarts indefinitely. I can run safe mode fine, I got this error report and was wondering if anyone could help me with this issue. Problem signature: Problem Event...
BSOD Help and Support
Long Startup screen and Blue screen every 2-3 hours
Hello, I'm not sure why i have such long start up screens, or what information you may need. But after my blue screen i log back into windows 7 RC and this shows up: Windows has recovered from an unexpected shutdown Problem signature: Problem Event Name: BlueScreen OS Version: ...
Drivers
Blue Screen on Startup
I installed RC1 a couple months ago and it was working great. Today quite randomly my computer froze. I held the power button down and turned it off, but now it won't start up again. At first the only thing that happened was the computer would turn on but the screen would show nothing. I turned it...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 06:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App