Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Random crashes playing any games or graphic intense operations

06 Jun 2013   #1

windows 7 ultimate 64 bit
 
 
Random crashes playing any games or graphic intense operations

I am running a quad sli setup, and for the past 6 months I have had no issues. No when playing games like Wow or crysis, I get random crashes. I'm trying to figure out if it is a hard ware issue or a heat issue.

I do not overclock anything, and I recently reduced my sli from quad to triple to try to reduce heat by opening more flows in my custom case. The errors in the who crashed did go from : NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M in a quad config to a NVIDIA Corporation VIDEO_TDR_ERROR in a triple sli config. I did update all drivers and bios, but I'm still getting these random crashes with dumps.

My System SpecsSystem Spec
.

06 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

A stop 0x116 is a display/graphics related error, and a big lot of a computer's hardware/software environment is responsible for it.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

let us know the results.
_____________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8015f624e0, fffff8800650aed0, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8e9ed0 )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8015f624e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800650aed0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+8e9ed0
fffff880`0650aed0 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`05727a48 fffff880`0675f054 : 00000000`00000116 fffffa80`15f624e0 fffff880`0650aed0 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`05727a50 fffff880`06732867 : fffff880`0650aed0 fffffa80`14659000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05727a90 fffff880`0675ee63 : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`15f624e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05727b40 fffff880`0483803d : fffffa80`157b9710 00000000`00000080 00000000`00000000 fffffa80`14641410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05727bc0 fffff800`03b74ede : 00000000`02a2f112 fffffa80`146a1060 fffffa80`0d017b30 fffffa80`146a1060 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`05727c00 fffff800`038c7906 : fffff800`03a51e80 fffffa80`146a1060 fffff800`03a5fcc0 fffff8a0`00226bc0 : nt!PspSystemThreadStartup+0x5a
fffff880`05727c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+8e9ed0
fffff880`0650aed0 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+8e9ed0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  518fe8f9

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

7: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05c21000 fffff880`06702000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 13 00:39:45 2013 (518FE8F9)
    CheckSum:         00AB6DED
    ImageSize:        00AE1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
Reply

 Random crashes playing any games or graphic intense operations





Thread Tools



Similar help and support threads for2: Random crashes playing any games or graphic intense operations
Thread Forum
BSOD while playing high intensive graphic games. (STOP 0x00000101) BSOD Help and Support
Crashes playing Graphic Heavy Games Gaming
Solved Random Graphic Crash during and before playing Games. Graphic Cards
BSOD when playing certain high-ended graphic games like Max Payne 3 BSOD Help and Support
Solved BSOD playing high graphic games BSOD Help and Support
Random BSOD and other crashes while playing games BSOD Help and Support
BSOD while playing games like WOW and LoL now just random crashes BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:29 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33