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Windows 7: BSOD when playing games only - everything else runs fine

06 Jun 2013   #1
camm

Windows 7 64bit
 
 
BSOD when playing games only - everything else runs fine

Have had this problem since i built the pc, didn't game much before but playing a few mmos now and the bsod is a nightmare for dungeon/raids It happens usually between 30 mins or 6 hours after playing, but it always comes and its not game specific, happens in AOE2(non demanding) to planetside 2(pretty gpu/cpu heavy).

Have inc the SF app's log, thank you in advance for any help


My System SpecsSystem Spec
.
07 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\Users\Cameron\Desktop\SF_06-06-2013\060613-13790-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`02e0d000 PsLoadedModuleList = 0xfffff800`03050670
Debug session time: Fri Jun  7 01:34:33.850 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:07.021
Loading Kernel Symbols
...................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80074657a8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !errrec fffffa80074657a8
===============================================================================
Common Platform Error Record @ fffffa80074657a8
-------------------------------------------------------------------------------
Record Id     : 01ce62ecdc453ca6
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/6/2013 19:34:33 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007465828
Section       @ fffffa8007465900
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Write
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100fa0
Processor ID  : 0x0000000000000005

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007465870
Section       @ fffffa80074659c0
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000005
CPU Id        : a0 0f 10 00 00 08 06 05 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa80074659c0

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80074658b8
Section       @ fffffa8007465a40
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_DWR_ERR (Proc 5 Bank 0)
  Status      : 0xf60040000e000145
  Address     : 0x0000000106120e00
  Misc.       : 0x0000000000000000
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Tip   Tip
Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy


Daemon Tools/Alcohol %

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Security App

Bit Defender causes BSOD's. Remove and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

1. Hardware - Stress Test With Prime95 - Test your Hardware for Stability and Heat Problems with Prime95
2. CPU - Stress Test Using IntelBurnTest - Test your CPU Stability with IntelBurnTest
3. Video Card - Stress Test with Furmark - Stress Test a Video Card with Furmark
4. Monitor temperature of the system during the tests - Speccy - System Information - Free Download
My System SpecsSystem Spec
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 BSOD when playing games only - everything else runs fine




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