BSOD when playing games only - everything else runs fine


  1. Posts : 1
    Windows 7 64bit
       #1

    BSOD when playing games only - everything else runs fine


    Have had this problem since i built the pc, didn't game much before but playing a few mmos now and the bsod is a nightmare for dungeon/raids :) It happens usually between 30 mins or 6 hours after playing, but it always comes and its not game specific, happens in AOE2(non demanding) to planetside 2(pretty gpu/cpu heavy).

    Have inc the SF app's log, thank you in advance for any help :)
    Last edited by camm; 13 Jun 2013 at 16:10.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\USER\Downloads\Compressed\Users\Cameron\Desktop\SF_06-06-2013\060613-13790-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`02e0d000 PsLoadedModuleList = 0xfffff800`03050670
    Debug session time: Fri Jun  7 01:34:33.850 2013 (UTC + 6:00)
    System Uptime: 0 days 0:00:07.021
    Loading Kernel Symbols
    ...................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80074657a8, 0, 0}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    1: kd> !errrec fffffa80074657a8
    ===============================================================================
    Common Platform Error Record @ fffffa80074657a8
    -------------------------------------------------------------------------------
    Record Id     : 01ce62ecdc453ca6
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 6/6/2013 19:34:33 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007465828
    Section       @ fffffa8007465900
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Write
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000100fa0
    Processor ID  : 0x0000000000000005
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007465870
    Section       @ fffffa80074659c0
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000005
    CPU Id        : a0 0f 10 00 00 08 06 05 - 09 20 80 00 ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80074659c0
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80074658b8
    Section       @ fffffa8007465a40
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL1_DWR_ERR (Proc 5 Bank 0)
      Status      : 0xf60040000e000145
      Address     : 0x0000000106120e00
      Misc.       : 0x0000000000000000
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

       Tip
    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy


    Daemon Tools/Alcohol %

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    Security App

    Bit Defender causes BSOD's. Remove and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

    Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

       Information
    • Do not start the free trial of MalwareBytes, unselect that option when prompted.


    • Update and make full scans with both separately.

    Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
    3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

    1. Hardware - Stress Test With Prime95 - Test your Hardware for Stability and Heat Problems with Prime95
    2. CPU - Stress Test Using IntelBurnTest - Test your CPU Stability with IntelBurnTest
    3. Video Card - Stress Test with Furmark - Stress Test a Video Card with Furmark
    4. Monitor temperature of the system during the tests - Speccy - System Information - Free Download
      My Computer


 

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