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Windows 7: Blue screen errors D1 and 7E Iastor.sys!!! Help

07 Jun 2013   #1

Windows 7 Pro X64
 
 
Blue screen errors D1 and 7E Iastor.sys!!! Help

I`m having a blue screen error with the D1 code , iastorA.sys
It started with the E7 code iastory.sys error then the D1 .
My laptop information is :
Windows 7 pro
Intel core i5-3317 1.70 Ghz
RAM : 6 GB

My actions:
I checked the memory and it should be fine.
I format and install new windows 7 Pro.
I used the Symantec removal tool.
I update the Intel RAID Controller driver and that elminate the 7E BSOD, still the D1 alive though!
Checkup disk and defgramentation are done.
The BS C also happend when running in safemode
The D1 error came alive when I install a driver for SM controller, when uninstalling it , it back to the e7 code error
The BSC details:
Driver IRQL-Not-Less-Or-Equal
BCCode: d1
BCP1: 0000000000000038
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800150666C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

iastorA.sys -Address FFFFF8800154E66c base at FFFFF880014E8000 datestamp 5147a504
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880010846B0
BCP3: FFFFF8800375E898
BCP4: FFFFF8800375E0F0

Please help!!!!


My System SpecsSystem Spec
.

07 Jun 2013   #2

Windows 7 Pro X64
 
 

PS: I have SM Controller not installed in the Device manager , but the D1 still continues to shows every once and while , but not every almost 2 min as before!
My System SpecsSystem Spec
07 Jun 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

My System SpecsSystem Spec
.


07 Jun 2013   #4

Windows 7 Pro X64
 
 

Thanks !
file is attached.
Will appreciate if you can help me soon, I`m really giving up on this.
My System SpecsSystem Spec
07 Jun 2013   #5

Windows 7 Pro X64
 
 

I`ve notice in the bluescreen viewer an error with ntoskrnl.exe!
Please any suggestions ??
My System SpecsSystem Spec
08 Jun 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck D1, {38, 2, 0, fffff88001ecb66c}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys ( iaStorA+6666c )
Code:
2: kd> lmvm iaStorA
start             end                 module name
fffff880`01e65000 fffff880`02136000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Mon Mar 18 23:36:36 2013 (5147A504)
    CheckSum:         000B5818
    ImageSize:        002D1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Intel Rapid Storage driver is very problematic, please remove the driver completely, and then reboot your system to allow Windows to automatically configure it's own drivers.

Install Service Pack 1:

Code:
Microsoft Windows 7 Professional 6.1.7600 N/A Build 7600
Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

You may also want to check for any additional Important and Recommend Windows Updates, which also will improve performance, stability and most importantly the security of your system:
  1. Start
  2. Type: Windows Update
  3. Install Updates/Check for Updates
  4. Reboot (if prompted)
My System SpecsSystem Spec
08 Jun 2013   #7

Windows 7 Pro X64
 
 

Thanks for your reply.
Well , I`m updating to the service pack 1 right now, but for the Intel Storage controller , I tried to uninstall it before from the device manager /under the storage controller and it crashed with the blue screen and couldn`t br\e able to boot it again as it won`t let me start the windows!
I had to re install windows 7 and it always can`t find the disk drivers! I have to put the Intel RAID Driver in a thumb drive and point to it then I can see the disk drives .
My System SpecsSystem Spec
08 Jun 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Rim2013

SM Controller is your chipset driver .
My System SpecsSystem Spec
08 Jun 2013   #9

Windows 7 Pro X64
 
 

Yeah , I know already updated the SM controller , still the same issue!
My System SpecsSystem Spec
08 Jun 2013   #10

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Rim2013

Run the tool below

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply

Don't zip the Attach.txt file
My System SpecsSystem Spec
Reply

 Blue screen errors D1 and 7E Iastor.sys!!! Help




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