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Windows 7: Spontaneous BSODs, 0x7A and 0xF4 following 0xDEADDEAD


07 Jun 2013   #1

Windows 7 Home Premium 64bit
 
 
Spontaneous BSODs, 0x7A and 0xF4 following 0xDEADDEAD

This really came out of the blue, but it all started within the past week. First there was the rare 0xDEADDEAD, which, after some quick googling, it seemed that the Intel wireless driver was the culprit. Updated that, and then the crashes turned into 0x7A and 0xF4. Nothing really triggered them, once they happened when I was using Chrome, another in Skype, and another when I was just trying to defragment.

Only problem is, none of them actually generate a dump, as far as I know. Every so often it will say that it failed and give me the code "0xC000009C" for not generating it, while paired with a 7A or F4.

I'm planning on running a memtest later on the day, and I've tried a few scans with MalwareBytes and Kaspersky. Both of them can't finish a full scan without having my computer crash, though.


My System SpecsSystem Spec
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07 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

Disk Check

For errors on your Hard drive(s): How to Run Disk Check in Windows 7
My System SpecsSystem Spec
07 Jun 2013   #3

Windows 7 Home Premium 64bit
 
 

Here's what I got from CrystalDiskInfo. I'm running the hard drive test right now, and I'll post results when it's finished.
My System SpecsSystem Spec
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07 Jun 2013   #4

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

Disk Check

For errors on your Hard drive(s): How to Run Disk Check in Windows 7
Okay, here's an update. Most of the tests I tried to run couldn't finish without a crash. The disk check got to about 50 percent until I looked at it and saw a bluescreen. Plus side is, it was finally able to come up with one dump in the middle of it all. It is attached.
Going to run a memory test now.
My System SpecsSystem Spec
07 Jun 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay, how old are the hard drives?
My System SpecsSystem Spec
07 Jun 2013   #6

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Okay, how old are the hard drives?
I bought this last year, in October. So probably not that old. Is there a way to accurately check, though?
My System SpecsSystem Spec
07 Jun 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay well I am repeatedly asking that cause the BSOD's you are getting 7A and F4 are related to storage device.

From John Carrona's BSOD index: STOP 0x0000007A: KERNEL_DATA_INPAGE_ERROR BSOD Index

Usual causes: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION BSOD Index
Usual causes:

F4 does not have any usual causes but still related to storage in almost all threads we've solved up to now.

Based on this I am giving you a few links you could go through for a possible solution:
How to Test your Hard Disk Drive for Problems
5 Signs Your Hard Drive Lifetime is Ending & What To Do
Testing a computer hard drive for failures.


In addition, scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Run the scanners listed here: How to Scan Suspicious Files using Online Scanners

As well as Windows Defender Offline: How to Use Windows Defender Offline

Let us know your findings, good luck.
My System SpecsSystem Spec
08 Jun 2013   #8

Windows 7 Home Premium 64bit
 
 

Okay, wow, I think that worked. I ran some memory tests and nothing came up after many passes, I ran some short tests (as to not crash the computer) got an error, ran the SeaTools for DOS, and I think it's repaired now. I'll run some more tests to make sure it's good and check if I actually crash more.
My System SpecsSystem Spec
08 Jun 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good luck and keep us updated
My System SpecsSystem Spec
19 Jun 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Hi

How are things?
My System SpecsSystem Spec
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 Spontaneous BSODs, 0x7A and 0xF4 following 0xDEADDEAD




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