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Windows 7: Asus G73JH Blue Screen / Locking up issues

07 Jun 2013   #1
Jaredmf

Windows 7 Home Premium x64
 
 
Asus G73JH Blue Screen / Locking up issues

Not really sure in what direction to go with fixing my issue, so I'd rather leave it up to the experts. All the files created from Diagnostic Tool are attached.

Some issues are the "standard" BSOD, and some are black screen + buzzing type noise.


My System SpecsSystem Spec
.
08 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Tip   Tip
Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {4, fffffa8006332038, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa8006332038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  b

STACK_TEXT:  
fffff880`02ffda78 fffff800`02e17a3b : 00000000`00000124 00000000`00000004 fffffa80`06332038 00000000`00000000 : nt!KeBugCheckEx
fffff880`02ffda80 fffff800`02fda443 : 00000000`00000001 fffffa80`06321b10 00000000`00000000 fffffa80`063211b0 : hal!HalBugCheckSystem+0x1e3
fffff880`02ffdac0 fffff880`00fcabcf : fffffa80`00000750 fffffa80`06321b10 00000000`00000000 fffffa80`06331ab0 : nt!WheaReportHwError+0x263
fffff880`02ffdb20 fffff880`00fca5f6 : 00000000`00000000 fffff880`02ffdc70 fffffa80`054d6d80 fffff880`02ffdbf0 : pci!ExpressRootPortAerInterruptRoutine+0x27f
fffff880`02ffdb80 fffff800`02ebfa5c : fffff880`02fd5180 fffff880`02ffdc70 fffffa80`054d6d80 fffffa80`05550601 : pci!ExpressRootPortInterruptRoutine+0x36
fffff880`02ffdbf0 fffff800`02ebb8e2 : fffff880`02fd5180 fffff880`00000001 00000000`00000001 fffff800`00000000 : nt!KiInterruptDispatch+0x16c
fffff880`02ffdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x32


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS

BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS

Followup: MachineOwner
---------

3: kd> !errrec fffffa8006332038
===============================================================================
Common Platform Error Record @ fffffa8006332038
-------------------------------------------------------------------------------
Record Id     : 01ce630831d64ffb
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 6/7/2013 5:02:00 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ fffffa80063320b8
Section       @ fffffa8006332148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x0010/0x0407
Device Id     :
  VenId:DevId : 8086:d138
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x03
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa800633217c
  Device Caps : 00008021 Role-Based Error Reporting: 1
  Device Ctl  : 0127 ur FE NF CE
  Dev Status  : 0003 ur fe NF CE
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa80063321b8
  Uncorrectable Error Status    : 00000020 ur ecrc mtlp rof uc ca cto fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

===============================================================================
Section 1     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8006332100
Section       @ fffffa8006332218
Offset        : 480
Length        : 192
Flags         : 0x00000000
Severity      : Informational

Proc. Type    : x86/x64
Instr. Set    : x64
CPU Version   : 0x00000000000106e5
Processor ID  : 0x0000000000000003
My System SpecsSystem Spec
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