Asus G73JH Blue Screen / Locking up issues


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    Asus G73JH Blue Screen / Locking up issues


    Not really sure in what direction to go with fixing my issue, so I'd rather leave it up to the experts. All the files created from Diagnostic Tool are attached.

    Some issues are the "standard" BSOD, and some are black screen + buzzing type noise.
    Last edited by Jaredmf; 07 Jun 2013 at 18:18.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

       Tip
    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

    You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 Troubleshooting Strategy

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {4, fffffa8006332038, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000004, PCI Express Error
    Arg2: fffffa8006332038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  b
    
    STACK_TEXT:  
    fffff880`02ffda78 fffff800`02e17a3b : 00000000`00000124 00000000`00000004 fffffa80`06332038 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02ffda80 fffff800`02fda443 : 00000000`00000001 fffffa80`06321b10 00000000`00000000 fffffa80`063211b0 : hal!HalBugCheckSystem+0x1e3
    fffff880`02ffdac0 fffff880`00fcabcf : fffffa80`00000750 fffffa80`06321b10 00000000`00000000 fffffa80`06331ab0 : nt!WheaReportHwError+0x263
    fffff880`02ffdb20 fffff880`00fca5f6 : 00000000`00000000 fffff880`02ffdc70 fffffa80`054d6d80 fffff880`02ffdbf0 : pci!ExpressRootPortAerInterruptRoutine+0x27f
    fffff880`02ffdb80 fffff800`02ebfa5c : fffff880`02fd5180 fffff880`02ffdc70 fffffa80`054d6d80 fffffa80`05550601 : pci!ExpressRootPortInterruptRoutine+0x36
    fffff880`02ffdbf0 fffff800`02ebb8e2 : fffff880`02fd5180 fffff880`00000001 00000000`00000001 fffff800`00000000 : nt!KiInterruptDispatch+0x16c
    fffff880`02ffdd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x32
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    
    Followup: MachineOwner
    ---------
    
    3: kd> !errrec fffffa8006332038
    ===============================================================================
    Common Platform Error Record @ fffffa8006332038
    -------------------------------------------------------------------------------
    Record Id     : 01ce630831d64ffb
    Severity      : Fatal (1)
    Length        : 672
    Creator       : Microsoft
    Notify Type   : PCI Express Error
    Timestamp     : 6/7/2013 5:02:00 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : PCI Express
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80063320b8
    Section       @ fffffa8006332148
    Offset        : 272
    Length        : 208
    Flags         : 0x00000001 Primary
    Severity      : Recoverable
    
    Port Type     : Root Port
    Version       : 1.1
    Command/Status: 0x0010/0x0407
    Device Id     :
      VenId:DevId : 8086:d138
      Class code  : 030400
      Function No : 0x00
      Device No   : 0x03
      Segment     : 0x0000
      Primary Bus : 0x00
      Second. Bus : 0x00
      Slot        : 0x0000
    Dev. Serial # : 0000000000000000
    Express Capability Information @ fffffa800633217c
      Device Caps : 00008021 Role-Based Error Reporting: 1
      Device Ctl  : 0127 ur FE NF CE
      Dev Status  : 0003 ur fe NF CE
       Root Ctl   : 0008 fs nfs cs
    
    AER Information @ fffffa80063321b8
      Uncorrectable Error Status    : 00000020 ur ecrc mtlp rof uc ca cto fcp ptlp SD dlp und
      Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
      Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
      Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
      Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
      Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
      Header Log                    : 00000000 00000000 00000000 00000000
      Root Error Command            : 00000000 fen nfen cen
      Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
      Correctable Error Source ID   : 00,00,00
      Correctable Error Source ID   : 00,00,00
    
    ===============================================================================
    Section 1     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8006332100
    Section       @ fffffa8006332218
    Offset        : 480
    Length        : 192
    Flags         : 0x00000000
    Severity      : Informational
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    CPU Version   : 0x00000000000106e5
    Processor ID  : 0x0000000000000003
      My Computer


 

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