BSOD started while streaming, now is consistant. PSU issue?


  1. Posts : 2
    Windows 7 64bit
       #1

    BSOD started while streaming, now is consistant. PSU issue?


    Hello everyone. First post on the forums. Basically I have a problem with some BSOD going on. Not too tech savvy so bare with me.

    Basically it started when I was trying to stream World of Warcraft. It has been happening a lot more lately while I just have say World of Warcraft open and I'll be browsing through Youtube or some random forums. The only thing I could think of was my PSU was just too weak. It is 460watts. I just used SF diagnostic tool that was recommended here in the forums for people who get BSODs. Attached is a file of the the whole " dump files ". If I can help with any more information, please let me know. Thank you very much!

    Edit: The error I was able to catch during the BSOD read " Worker thread returned at bad IRQL "
      My Computer


  2. Posts : 1,476
       #2

    What else is in your computer?
      My Computer


  3. Posts : 2
    Windows 7 64bit
    Thread Starter
       #3

    Thank you for such a quick response TwoCables.
    Not 100% what you need but...

    OS: Windows 7 64bit (6.1, build 7601)
    Model: Dell XPS 8500
    BIOS: 17:09:41 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs) ~3.1GHz
    Memory: 12288MB RAM
    DirectX Version: DirectX 11
    GPU: NVIDIA GeForce GT640

    I did a " Dxdiag " and that's the results I got. Thank you again for all of your help TwoCables. Please let me know if there's anything I can help you with.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Don't worry, it's not your PSU or any hardware.
    McAfee
    Code:
    mfeapfk.sys                 Wed Jan 16 00:21:56 2013 (50F59E44)
    mfeavfk.sys                 Wed Jan 16 00:22:16 2013 (50F59E58)
    mfefirek.sys                Wed Jan 16 00:24:04 2013 (50F59EC4)
    mfehidk.sys                 Wed Jan 16 00:21:15 2013 (50F59E1B)
    mfewfpk.sys                 Wed Jan 16 00:21:30 2013 (50F59E2A)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck E1, {fffff800037c8d50, 2, fffffa80101b8860, fffffa80101b8860}
    
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
    Arguments:
    Arg1: fffff800037c8d50, address of worker routine (do ln on this to find guilty driver)
    Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
    Arg3: fffffa80101b8860, workitem parameter
    Arg4: fffffa80101b8860, workitem address
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nt!IopProcessWorkItem+0
    fffff800`037c8d50 fff3            push    rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xE1
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80003558ef8 to fffff800034d0c00
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nt!IopProcessWorkItem+0
    fffff800`037c8d50 fff3            push    rbx
    
    SYMBOL_NAME:  nt!IopProcessWorkItem+0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6
    
    FAILURE_BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0
    
    BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0
    
    Followup: MachineOwner
    ---------            
    Unloaded modules:
    fffff880`0b086000 fffff880`0b0f7000   spsys.sys
    fffff880`0b195000 fffff880`0b1cb000   WUDFRd.sys
    fffff880`0a3ab000 fffff880`0a3f5000   mfeavfk01.sy
    fffff880`01d98000 fffff880`01da6000   crashdmp.sys
    fffff880`04435000 fffff880`047d9000   dump_iaStor.
    fffff880`047d9000 fffff880`047ec000   dump_dumpfve
    We have seen McAfee cause BSOD's on several systems and recommend uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

    Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

       Information
    • Do not start the free trial of MalwareBytes, unselect that option when prompted.


    • Update and make full scans with both separately.

    Please run these tests and report back the results

    1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
    2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
    3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
    4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
    5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

    Drivers:

    Atheros Driver
    Code:
    athrx.sys                   Mon Dec 12 19:02:13 2011 (4EE5FB55)
    Atheros network adapter driver
    If its wireless, match your device from here:
    ATHEROS Wireless drivers for Windows

    If its not a wireless, match your device from here:
    ATHEROS Network drivers for Windows


    BSOD BUGCHECK SUMMARY
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sat Jun  8 05:05:48.000 2013 (UTC + 6:00)
    System Uptime: 1 days 0:16:43.218
    BugCheck E1, {fffff800037c8d50, 2, fffffa80101b8860, fffffa80101b8860}
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    BUGCHECK_STR:  0xE1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jun  7 04:48:35.790 2013 (UTC + 6:00)
    System Uptime: 0 days 0:57:35.008
    BugCheck E1, {fffff800037b8d50, 2, fffffa800999e0f0, fffffa800999e0f0}
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    BUGCHECK_STR:  0xE1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jun  7 03:50:17.001 2013 (UTC + 6:00)
    System Uptime: 0 days 17:55:51.219
    BugCheck E1, {fffff800037c1d50, 2, fffffa8015ec42a0, fffffa8015ec42a0}
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    BUGCHECK_STR:  0xE1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue May 28 07:01:43.346 2013 (UTC + 6:00)
    System Uptime: 0 days 0:39:44.564
    BugCheck E1, {fffff80003777d50, 2, fffffa80102e10e0, fffffa80102e10e0}
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    BUGCHECK_STR:  0xE1
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer


  5. Posts : 1,476
       #5

    jalda89 said:
    Thank you for such a quick response TwoCables.
    Not 100% what you need but...

    OS: Windows 7 64bit (6.1, build 7601)
    Model: Dell XPS 8500
    BIOS: 17:09:41 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs) ~3.1GHz
    Memory: 12288MB RAM
    DirectX Version: DirectX 11
    GPU: NVIDIA GeForce GT640

    I did a " Dxdiag " and that's the results I got. Thank you again for all of your help TwoCables. Please let me know if there's anything I can help you with.
    Oh, it's a pre-built. I was thinking that you built it yourself.

    While I still want to blame the PSU due to the crappy PSUs that are in these kind of computers, I'll wait and see what comes of what koolkat77 posted above.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Is there any update to this thread.
      My Computer


 

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