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Windows 7: BSOD started while streaming, now is consistant. PSU issue?

07 Jun 2013   #1
jalda89

Windows 7 64bit
 
 
BSOD started while streaming, now is consistant. PSU issue?

Hello everyone. First post on the forums. Basically I have a problem with some BSOD going on. Not too tech savvy so bare with me.

Basically it started when I was trying to stream World of Warcraft. It has been happening a lot more lately while I just have say World of Warcraft open and I'll be browsing through Youtube or some random forums. The only thing I could think of was my PSU was just too weak. It is 460watts. I just used SF diagnostic tool that was recommended here in the forums for people who get BSODs. Attached is a file of the the whole " dump files ". If I can help with any more information, please let me know. Thank you very much!

Edit: The error I was able to catch during the BSOD read " Worker thread returned at bad IRQL "


My System SpecsSystem Spec
.
07 Jun 2013   #2
TwoCables

 

What else is in your computer?
My System SpecsSystem Spec
08 Jun 2013   #3
jalda89

Windows 7 64bit
 
 

Thank you for such a quick response TwoCables.
Not 100% what you need but...

OS: Windows 7 64bit (6.1, build 7601)
Model: Dell XPS 8500
BIOS: 17:09:41 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs) ~3.1GHz
Memory: 12288MB RAM
DirectX Version: DirectX 11
GPU: NVIDIA GeForce GT640

I did a " Dxdiag " and that's the results I got. Thank you again for all of your help TwoCables. Please let me know if there's anything I can help you with.
My System SpecsSystem Spec
.

08 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Don't worry, it's not your PSU or any hardware.
McAfee
Code:
mfeapfk.sys                 Wed Jan 16 00:21:56 2013 (50F59E44)
mfeavfk.sys                 Wed Jan 16 00:22:16 2013 (50F59E58)
mfefirek.sys                Wed Jan 16 00:24:04 2013 (50F59EC4)
mfehidk.sys                 Wed Jan 16 00:21:15 2013 (50F59E1B)
mfewfpk.sys                 Wed Jan 16 00:21:30 2013 (50F59E2A)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck E1, {fffff800037c8d50, 2, fffffa80101b8860, fffffa80101b8860}

Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
Arguments:
Arg1: fffff800037c8d50, address of worker routine (do ln on this to find guilty driver)
Arg2: 0000000000000002, IRQL returned at (should have been 0, but isn't).
Arg3: fffffa80101b8860, workitem parameter
Arg4: fffffa80101b8860, workitem address

Debugging Details:
------------------


FAULTING_IP: 
nt!IopProcessWorkItem+0
fffff800`037c8d50 fff3            push    rbx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xE1

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003558ef8 to fffff800034d0c00

STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nt!IopProcessWorkItem+0
fffff800`037c8d50 fff3            push    rbx

SYMBOL_NAME:  nt!IopProcessWorkItem+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

FAILURE_BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0

BUCKET_ID:  X64_0xE1_nt!IopProcessWorkItem+0

Followup: MachineOwner
---------            
Unloaded modules:
fffff880`0b086000 fffff880`0b0f7000   spsys.sys
fffff880`0b195000 fffff880`0b1cb000   WUDFRd.sys
fffff880`0a3ab000 fffff880`0a3f5000   mfeavfk01.sy
fffff880`01d98000 fffff880`01da6000   crashdmp.sys
fffff880`04435000 fffff880`047d9000   dump_iaStor.
fffff880`047d9000 fffff880`047ec000   dump_dumpfve
We have seen McAfee cause BSOD's on several systems and recommend uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Drivers:

Atheros Driver
Code:
athrx.sys                   Mon Dec 12 19:02:13 2011 (4EE5FB55)
Atheros network adapter driver
If its wireless, match your device from here:
ATHEROS Wireless drivers for Windows

If its not a wireless, match your device from here:
ATHEROS Network drivers for Windows


BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat Jun  8 05:05:48.000 2013 (UTC + 6:00)
System Uptime: 1 days 0:16:43.218
BugCheck E1, {fffff800037c8d50, 2, fffffa80101b8860, fffffa80101b8860}
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BUGCHECK_STR:  0xE1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jun  7 04:48:35.790 2013 (UTC + 6:00)
System Uptime: 0 days 0:57:35.008
BugCheck E1, {fffff800037b8d50, 2, fffffa800999e0f0, fffffa800999e0f0}
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BUGCHECK_STR:  0xE1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Fri Jun  7 03:50:17.001 2013 (UTC + 6:00)
System Uptime: 0 days 17:55:51.219
BugCheck E1, {fffff800037c1d50, 2, fffffa8015ec42a0, fffffa8015ec42a0}
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BUGCHECK_STR:  0xE1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Tue May 28 07:01:43.346 2013 (UTC + 6:00)
System Uptime: 0 days 0:39:44.564
BugCheck E1, {fffff80003777d50, 2, fffffa80102e10e0, fffffa80102e10e0}
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
BUGCHECK_STR:  0xE1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
08 Jun 2013   #5
TwoCables

 

Quote   Quote: Originally Posted by jalda89 View Post
Thank you for such a quick response TwoCables.
Not 100% what you need but...

OS: Windows 7 64bit (6.1, build 7601)
Model: Dell XPS 8500
BIOS: 17:09:41 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs) ~3.1GHz
Memory: 12288MB RAM
DirectX Version: DirectX 11
GPU: NVIDIA GeForce GT640

I did a " Dxdiag " and that's the results I got. Thank you again for all of your help TwoCables. Please let me know if there's anything I can help you with.
Oh, it's a pre-built. I was thinking that you built it yourself.

While I still want to blame the PSU due to the crappy PSUs that are in these kind of computers, I'll wait and see what comes of what koolkat77 posted above.
My System SpecsSystem Spec
15 Jun 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is there any update to this thread.
My System SpecsSystem Spec
Reply

 BSOD started while streaming, now is consistant. PSU issue?




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