BSOD playing Diablo 3

hang1120 · 09 Jun 2013

I got a BSOD problem while playing Diablo 3 only. It does not happen while I am using my laptop for other purpose. Please help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000406F8
BCP4: FFFFF8800F6762B8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\060913-18595-01.dmp
C:\Users\skywalker\AppData\Local\Temp\WER-70184-0.sysdata.xml
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Arc · 09 Jun 2013

The BSOD is caused by the display driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff8800f6762b8}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+2522b8 )

Followup: MachineOwner
---------

Which is very old

Code:

fffff880`0f424000 fffff880`101a2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Jan 28 01:48:52 2012 (4F2306AC)
    CheckSum:         00D6630F
    ImageSize:        00D7E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

For your NVIDIA GeForce GT 620M GPU, the latest driver is NVIDIA DRIVERS 320.18WHQL. Download and install it.

Let us know the results.