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Windows 7: BSOD or Freeze. Replaced RAM ran MEMCHECK OK

09 Jun 2013   #1
C3H5N3O9

Windows 7 Ultimate x64
 
 
BSOD or Freeze. Replaced RAM ran MEMCHECK OK

Hey, I've gotten the occasional freeze or BSOD. Often times during a movie, but not exclusively.

I ran memcheck all day and no errors and I've also replaced RAM.

I'm thinking something related to heat, but I'm not sure.

Thanks for the help!


My System SpecsSystem Spec
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09 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Security App

Crashes indicate Avira being a possible cause. Remove Avira and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
6. Install all updates including service pack 1 - Learn how to install Windows 7 Service Pack 1 (SP1)
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 BSOD or Freeze. Replaced RAM ran MEMCHECK OK




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