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Windows 7: BSOD Computer shutting down randomly

10 Jun 2013   #1
sbkraft

Win 7 64Bit
 
 
BSOD Computer shutting down randomly

It's a windows issue as i ran Xenserver 6.1 on this machine and never had a single shut down.
running windows it might shut down as much as 6 times an hour. It may run for days without an issue. including the logs from the SF_Diagnostic tool and maybe someone else can find what I can't find. Must be a driver or Windows update.


My System SpecsSystem Spec
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10 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Do some Disc checks.
  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. Post screenshots of both your HDDs using CrystalDiskInfo - Software - Crystal Dew World.
My System SpecsSystem Spec
10 Jun 2013   #3
sbkraft

Win 7 64Bit
 
 

[QUOTE=Arc;2429754]The zip you uploaded does not contain any crash dump.

even though I have the system set to create a dump file it's not. The machine is just instantly shutting off no time to create a dump file. I will check the sata connections again on the 5 hard drives in the computer. Thanks
My System SpecsSystem Spec
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11 Jun 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Forgot to mention .... you need to make it sure that the OCZ-VERTEX2 3.5 SSD is running with the up to date firmware.
OCZ Toolbox: Firmware & BIOS Updates

If still the problem continue to occur, try to set the storage controller mode to AHCI in the BIOS.

For dumps, set it to minidump, and see if anything generates.
My System SpecsSystem Spec
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 BSOD Computer shutting down randomly




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