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Windows 7: BSOD every time running windows normally.

11 Jun 2013   #11
reaper032587

Windows 7 Pro 64 bit
 
 

doesn't show it listed in the extensions. But it is in my programs and features list


My System SpecsSystem Spec
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11 Jun 2013   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry. Try removing it from add remove programs and control panel then check your ADDONs
My System SpecsSystem Spec
11 Jun 2013   #13
reaper032587

Windows 7 Pro 64 bit
 
 

ok its gone now. But the ESET scanner isn't working. Is there another one I could use
My System SpecsSystem Spec
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11 Jun 2013   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It's alright, have you run TDSSkiller?
My System SpecsSystem Spec
11 Jun 2013   #15
reaper032587

Windows 7 Pro 64 bit
 
 

which one of those trials do I download to run that
My System SpecsSystem Spec
11 Jun 2013   #16
reaper032587

Windows 7 Pro 64 bit
 
 

n/m found it and ran it and it found a rootkit.boot.pihar.c
My System SpecsSystem Spec
11 Jun 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Go here: Anti-rootkit utility TDSSKiller

Expand - 1. How to disinfect a compromised system
  • Download the TDSSKiller.exe file. You can find the info how to download a file on the following pages:
  • For users of Windows 8
  • For users of Windows 7
  • For users of Windows Vista
  • Run the TDSSKiller.exe file on the infected (or possibly infected) computer.
  • Wait until the scanning and disinfection completes. A reboot might require after the disinfection has been completed.
    IMPORTANT
    The utility has a graphical interface.
My System SpecsSystem Spec
11 Jun 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

reaper032587

If you need help removing your rootkit open a new thread in the System Security section
My System SpecsSystem Spec
11 Jun 2013   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Good news reaper032587

If you still feel you need to recheck for virus, go ahead and open a thread at the system security section.

Complete the rest of the steps and let us know if you got more blue screens.
My System SpecsSystem Spec
Reply

 BSOD every time running windows normally.




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