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Windows 7: BSOD notskrnle.exe when gaming

12 Jun 2013   #11
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Well it seems that I spoke too soon. I received another blue screen while gaming. It was running correctly until I installed Skype. I wasn't on a call just using messenger and boom not long after 20-30 minutes


My System SpecsSystem Spec
.

12 Jun 2013   #12
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

I really am sorry to be a pain. But I am at a complete loss. Gaming isn't the most important thing ever but I'd like to be able to do stuff without fear of the dreaded BSOD.

Edit: And once again any processes that I need to do I will. I'm exhausted by this
My System SpecsSystem Spec
12 Jun 2013   #13
centaur78

Windows 7 ultimate x64
 
 

not a problem..

Grab all with SF diag and post the files here ... wil have a look
My System SpecsSystem Spec
.


12 Jun 2013   #14
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Done and Done Centaur...you're awesome
My System SpecsSystem Spec
12 Jun 2013   #15
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

I've had the Blue Screen multiple times since posting thing. Running in safe mode with networking now. So Hopefully I'm able to stay active long enough to do whatever needs to be done to repair this problem
My System SpecsSystem Spec
12 Jun 2013   #16
centaur78

Windows 7 ultimate x64
 
 

Hmmm

This doesn't look very good..... All the bsod latest bsod expect the latest are Bugcheck 124 (Machine Check Exception)... Thats a hardware error.. and pointing towards your CPU

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008304028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b42ba000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000028000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009bab08 fffff800`02ff6903 : 00000000`00000124 00000000`00000000 fffffa80`08304028 00000000`b42ba000 : nt!KeBugCheckEx
fffff880`009bab10 fffff800`02b8f543 : 00000000`00000001 fffffa80`0837ecf0 00000000`00000000 fffffa80`0837ed40 : hal!HalBugCheckSystem+0x1e3
fffff880`009bab50 fffff800`02ff65c8 : 00000000`00000728 fffffa80`0837ecf0 fffff880`009baeb0 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`009babb0 fffff800`02ff5f1a : fffffa80`0837ecf0 fffff880`009baeb0 fffffa80`0837ecf0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bad00 fffff800`02fe9e8f : 00000000`003f17d0 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bad40 fffff800`02a7812c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bad70 fffff800`02a77f93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baeb0 000007fe`f9f671b3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`021cfcb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fe`f9f671b3


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

4: kd> !errrec fffffa8008304028
===============================================================================
Common Platform Error Record @ fffffa8008304028
-------------------------------------------------------------------------------
Record Id     : 01ce673a38b7ba21
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/12/2013 7:55:54 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80083040a8
Section       @ fffffa8008304180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100fa0
Processor ID  : 0x0000000000000004
Instr Pointer : 0x0x000007fef9f671b3

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80083040f0
Section       @ fffffa8008304240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : a0 0f 10 00 00 08 06 04 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8008304240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8008304138
Section       @ fffffa80083042c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_DRD_ERR (Proc 4 Bank 0)
  Status      : 0xb42ba00028000135
  Address     : 0x00000000368fc500
  Misc.       : 0x0000000000000000
This is just one of them ... and all related to the L1 cache of your processor (CPU)...

From here there are some things you would need to do or confirm with me before we nail the coffin on the CPU...

1. Are you overclocking ? (I hope you are not based on what i can see at the debugger and also the fact that you just updated the bios )

2. What are temps you cpu and other devices are running... You can use SpeedFan and post the snapshot here

3. You haven't still updated the Windows 7 to SP1. Please update it to SP1 !!!

4. Please remove AVG and install Microsoft Security Essential. AVG is known to cause BSOD or problems with lot of ppl here and it was also part of two of your BSOD


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007a31028, b6004000, d5000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007a31028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6004000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000d5000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  avgidsagent.ex

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009bab08 fffff800`0300a903 : 00000000`00000124 00000000`00000000 fffffa80`07a31028 00000000`b6004000 : nt!KeBugCheckEx
fffff880`009bab10 fffff800`02ba3543 : 00000000`00000001 fffffa80`0839a700 00000000`00000000 fffffa80`0839a750 : hal!HalBugCheckSystem+0x1e3
fffff880`009bab50 fffff800`0300a5c8 : 00000000`00000728 fffffa80`0839a700 fffff880`009baeb0 00000000`01fbfb00 : nt!WheaReportHwError+0x263
fffff880`009babb0 fffff800`03009f1a : fffffa80`0839a700 fffff880`009baeb0 fffffa80`0839a700 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bad00 fffff800`02ffde8f : 00000000`01fbfae8 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bad40 fffff800`02a8c12c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bad70 fffff800`02a8bf93 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baeb0 00000000`77712252 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0efdcef8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77712252


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------
5. Update all the drivers as provided at your manufacturer site Asus and your graphic drivers at Nvidia

After doing the above check for the BSOD.... Let me know how that goes.
My System SpecsSystem Spec
12 Jun 2013   #17
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

I'm almost to the point of giving up. I can't do much without seeing a blue screen outside of safe mode and can't do much in safe mode,even with networking.

1 No I'm not over clocking

2 Attached

3 SP1 Won't install for some reason or another

4 AVG has been removed successfully

5 Will try to get out of safe mode and install these
My System SpecsSystem Spec
12 Jun 2013   #18
centaur78

Windows 7 ultimate x64
 
 

Holy smokes !! Those temps are high and wierd tooo !!!

Temp 3 : - 129 C (thats freezing )

Could you try Core Temp and post a snapshot here ...
My System SpecsSystem Spec
12 Jun 2013   #19
centaur78

Windows 7 ultimate x64
 
 

Mayday .... Mayday !!!!!

Clean the CPU and Graphic card Fans with air can or a blower
My System SpecsSystem Spec
12 Jun 2013   #20
Dropkickprime

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Here's the core temp readings. I also have HWMonitor if you'd like a third reading?
My System SpecsSystem Spec
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 BSOD notskrnle.exe when gaming




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