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Windows 7: BSOD win32k.sys

11 Jun 2013   #1
yeop

Windows 7 Ultimate 32bit
 
 
BSOD win32k.sys

hi all,my computer BSOD at random time, im not sure what caused that, hope the dump helps


My System SpecsSystem Spec
.
11 Jun 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK a quick glance at the files you provided, and a couple of things:

Code:
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpx.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpx.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpx.exe
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16905.x86fre.win7_gdr.111025-1503
Machine Name:
Kernel base = 0x82643000 PsLoadedModuleList = 0x8278b810
Debug session time: Sat Jun  8 00:51:19.723 2013 (UTC - 4:00)
System Uptime: 4 days 10:34:53.613
Unable to load image \SystemRoot\system32\ntkrnlpx.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpx.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpx.exe
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
......................
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9a06d331, a0b2bb98, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+67 )

Followup: MachineOwner
---------
It looks like the ntkrnlpx.exe is the problem, a quick google search showsthat it is some sort of program to remove the ram limmits on windows, and should probably be removed.

Next I notice that your version of windows is missing service pack 1 please update to service pack one, i contains a number of security and stability fixes:

http://windows.microsoft.com/en-us/w...service-pack-1
My System SpecsSystem Spec
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 BSOD win32k.sys




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