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Windows 7: BSOD Memory_Management and random crash without BSOD


06 Jul 2013   #11

Windows 7 Home Premium 64bit
 
 

I ran the RAM test and there was no error. i also did the video card stress test and was able to run for more than 3 hours without any issues.

My System SpecsSystem Spec
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06 Jul 2013   #12

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Okay good, how many passes did you run MemTest86+ for?

Could you post the temperature of your graphics card in the two situation stated in my last post please?
My System SpecsSystem Spec
06 Jul 2013   #13

Windows 7 Home Premium 64bit
 
 

I run the RAM test to at least 8 passes. i attached two pictures on the GPU temperature. i was play blacklight retribution max settings for the gaming temperature.
My System SpecsSystem Spec
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07 Jul 2013   #14

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

I don't see any overheating issues in my opinion, have you had any other BSODs recently?

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
13 Jul 2013   #15

Windows 7 Home Premium 64bit
 
 

i just gotten another BSOD while playing Firefall. i have done the disk check and have no errors.
My System SpecsSystem Spec
13 Jul 2013   #16

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

What about the other diagnostics?

Code:
BugCheck 3B, {c0000005, fffff880018d9f7c, fffff8800ce576f0, 0}

Probably caused by : ndis.sys ( ndis!memcpy+21c )
Code:
Usual causes:  System service, Device driver, graphics driver, memory
The function call memcpy, is used to transfer data between different buffers, I'm guessing in order to do so, it will need to cause the thread to wait and create a context switch for the waiting thread, so activity can resume normally. However, threads can't be scheduled to wait at IRQL Level 2, since the scheduler is also disabled.

Code:
CONTEXT:  fffff8800ce576f0 -- (.cxr 0xfffff8800ce576f0)
rax=0000000005f5e100 rbx=0000000000000008 rcx=0000000000000020
rdx=fffffffffad9d238 rsi=0000000000000020 rdi=0000000000000000
rip=fffff880018d9f7c rsp=fffff8800ce580d8 rbp=0000000000000270
 r8=0000000000000000  r9=0000000000000000 r10=fffff880018d6000
r11=fffffa800c923b78 r12=0000000000000278 r13=0000000000000000
r14=0000000000000000 r15=fffffa800c923b78
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
ndis!memcpy+0x21c:
fffff880`018d9f7c c3              ret
If I'm right, the ret is return, and the memcpy returns the destination address, which seems to be a non-paged pool address.

Code:
3: kd> !irql
Debugger saved IRQL for processor 0x3 -- 2 (DISPATCH_LEVEL)
Code:
3: kd> lmvm e1c62x64
start             end                 module name
fffff880`05000000 fffff880`05081000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Fri Mar 16 03:57:28 2012 (4F62BA28)
    CheckSum:         000895BE
    ImageSize:        00081000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel(R) 82579V Gigabit Network Connection driver seems to be a possible cause, please update the driver from here - https://downloadcenter.intel.com/default.aspx
My System SpecsSystem Spec
20 Jul 2013   #17

Windows 7 Home Premium 64bit
 
 

i havent got any BSOD anymore but will still try to see if it happens. thanks for helping me with this problem
My System SpecsSystem Spec
21 Jul 2013   #18

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Welcome. and that's good to know
My System SpecsSystem Spec
28 Jul 2013   #19

Windows 7 Home Premium 64bit
 
 

Im having blue screens again. i was having problem with .net framework updates from Windows Update. so i asked for help here in this forum and i was asked to use a program to clean up the .net framwork and reinstall it. so i did what i was told to but just when i was installing .net framwork 4.5, my computer shows a BSOD before the installation is done.and then when the reboot is done another BSOD appear.

Edit: ive manage to install .net framwork 4.5 successfully. but then whenever i try to update it using windows update, it will go into BSOD.
My System SpecsSystem Spec
29 Jul 2013   #20

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 3B, {c0000005, fffff8000306bf8b, fffff880073a7440, 0}

Probably caused by : hardware ( win32k!RFONTOBJ::wpgdGetLinkMetricsPlus+408 )
Code:
Usual causes:  System service, Device driver, graphics driver, memory
Code:
3: kd> lmvm iaStor
start             end                 module name
fffff880`0101c000 fffff880`013c0000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Feb 02 00:15:24 2012 (4F29D59C)
    CheckSum:         0008B2F8
    ImageSize:        003A4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Have you ran any hard-drive diagnostics?
My System SpecsSystem Spec
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 BSOD Memory_Management and random crash without BSOD




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