Window start up failure and blue screen

KennethS · 13 Jun 2013

My PC keep having start up problem (cannot reach win logo). Also blue screen error keep happening after a while when the PC is in use. I attached the recent dumps file in the post. Please explain the problems in my PC and the solution.

Thanks for help.

Dsprague · 13 Jun 2013

Your BSOD is being caused by your video card drivers:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa8006e1c010, fffff880033d6450, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b1450 )

Followup: MachineOwner
---------

Driver Reference Table - nvlddmkm.sys

Looking at the drivers we can see that they are rather old:

Code:

kd> lmvm nvlddmkm
start             end                 module name
fffff880`03225000 fffff880`03ff1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 06 15:31:11 2012 (4F56740F)
    CheckSum:         00DB23D2
    ImageSize:        00DCC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Mini Kernel Dump does not contain unloaded driver list

Please update the driver from here: Drivers - Download NVIDIA Drivers