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Windows 7: Multiple Cause BSODs plaguing me, looking to fix as many as possible

13 Jun 2013   #1
Wrek

Windows 7 Professional x64
 
 
Multiple Cause BSODs plaguing me, looking to fix as many as possible

Been plagued by several types of BSODs, its come to the point I could use some help with it. (And maybe even learn a thing or two!)
SF Diagnostic Tool "grab all" zip:
SF_13-06-2013.zip


My System SpecsSystem Spec
.
13 Jun 2013   #2
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay the dumps lead to many different suspects, but this one is in particular more specific.
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.091\012513-19843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Machine Name:
Kernel base = 0xfffff800`02a15000 PsLoadedModuleList = 0xfffff800`02c59670
Debug session time: Fri Jan 25 03:11:59.538 2013 (UTC - 5:00)
System Uptime: 0 days 6:22:57.694
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800c291380, 0, 0}

*** WARNING: Unable to verify timestamp for NETTDI64.SYS
*** ERROR: Module load completed but symbols could not be loaded for NETTDI64.SYS
Probably caused by : NETTDI64.SYS ( NETTDI64+c286 )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800c291380, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cc3100
GetUlongFromAddress: unable to read from fffff80002cc31c0
 ffffffffffffffff 

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
+0
fffff880`0c291380 a822            test    al,22h

EXCEPTION_PARAMETER2:  ffffffffffffffff

BUGCHECK_STR:  0x1E_c0000005_R

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a986d0 to fffff80002a9937c

CONTEXT:  fffff8800c291b00 -- (.cxr 0xfffff8800c291b00)
rax=ffff9739bea17f15 rbx=fffffa800ff18000 rcx=fffffa800ff40040
rdx=fffffa800ff40148 rsi=0000000000000000 rdi=fffffa800ff40040
rip=fffff80002a9937c rsp=fffff8800c2924e0 rbp=fffffa800ca96040
 r8=fffffa800ff40040  r9=0000000000000008 r10=fffff80002a15000
r11=fffff8800c292530 r12=0000000000000000 r13=0000000d9780b44f
r14=00000000c0000016 r15=fffffa800ed2dec2
iopl=0         nv up ei ng nz na pe cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210283
nt!KiDeferredReadyThread+0x7c:
fffff800`02a9937c a12003000080f7ffff mov   eax,dword ptr [FFFFF78000000320h] ds:002b:fffff780`00000320=????????
Resetting default scope

STACK_TEXT:  
fffff880`0c2924e0 fffff800`02a986d0 : fffff880`03088180 fffffa80`0ff180e0 00000000`00000002 00000000`00000000 : nt!KiDeferredReadyThread+0x7c
fffff880`0c292560 fffff880`04685286 : fffffa80`00000000 00000000`00000000 fffffa80`0f488100 fffffa80`0ff40148 : nt!KeSetEvent+0x190
fffff880`0c2925d0 fffffa80`00000000 : 00000000`00000000 fffffa80`0f488100 fffffa80`0ff40148 00000000`0000011c : NETTDI64+0xc286
fffff880`0c2925d8 00000000`00000000 : fffffa80`0f488100 fffffa80`0ff40148 00000000`0000011c fffff880`0468ffd3 : 0xfffffa80`00000000


FOLLOWUP_IP: 
NETTDI64+c286
fffff880`04685286 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  NETTDI64+c286

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETTDI64

IMAGE_NAME:  NETTDI64.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4abcb367

STACK_COMMAND:  .cxr 0xfffff8800c291b00 ; kb

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_NETTDI64+c286

BUCKET_ID:  X64_0x1E_c0000005_R_NETTDI64+c286

Followup: MachineOwner
---------
now
NETTDI64.SYS = Panda Internet Security TDI Filter
so this is a quick reply while i look through the rest. For now uninstall panda Internet security, to see if the contemporary issues will stop at least provisionally. Also make sure your computer is clean of malware.
And while looking, i found another culprit. Probably the more likely reason.
dtsoftbus01.sys = Daemon Tools driver
This one above is a very popular BSOD giving program.
I Highly suggest uninstalling this one. Panda you may keep for now, but make sure Dameon tools is gone. Whatever you use it for we might be able to find and alternative. I will again continue searching through the rest of the dumps.
Another dump points to this : nvlddmkm.sys = nvidia drivers. Please use this link and update your graphics drivers = http://www.nvidia.com/Download/Scan.aspx

And finally this yk62x64.sys = Marvell Yukon networking
I would also try updating the drivers for this ^ which should be here as the 1st of the 3 results.
http://www.marvell.com/support/downl...G7P!645878663#
My System SpecsSystem Spec
13 Jun 2013   #3
Wrek

Windows 7 Professional x64
 
 

DAEMON TOOLS is removed
GPU driver is up to date (320.18)
Updated Marvel Yukon to latest driver.
My System SpecsSystem Spec
.

13 Jun 2013   #4
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay seems good, now how often do these bsods occur between intervals?
My System SpecsSystem Spec
13 Jun 2013   #5
Wrek

Windows 7 Professional x64
 
 

I have had 2 today, 3 yesterday. Random intervals.
Some days i can run fine for a day or two, some days it can give me multiple BSODs.
Often occurs when gaming, most recently with Civilization 5. Has happened with other titles, aswell as when just browsing the web or watching youtube.
My System SpecsSystem Spec
13 Jun 2013   #6
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Wrek View Post
I have had 2 today, 3 yesterday. Random intervals.
Some days i can run fine for a day or two, some days it can give me multiple BSODs.
Often occurs when gaming, most recently with Civilization 5. Has happened with other titles, aswell as when just browsing the web or watching youtube.
So when the pc is under more stress the bsods are more likely to show. In the dumps i found a lot of hardware pointers, and then the nvidia drivers alleviated my hope of it not being hardware. Well, run it normally and if u want take some time to game out a bit. Anymore dumps please upload.
My System SpecsSystem Spec
13 Jun 2013   #7
Wrek

Windows 7 Professional x64
 
 

Will do!
My System SpecsSystem Spec
14 Jun 2013   #8
Wrek

Windows 7 Professional x64
 
 

First crash of the day, Culprit: NETTDI.SYS again, I guess my AV has something to do with it after all? the string given was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, which was "new" to this sys file.
Most recent DMP:
My System SpecsSystem Spec
14 Jun 2013   #9
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Wrek View Post
First crash of the day, Culprit: NETTDI.SYS again, I guess my AV has something to do with it after all? the string given was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, which was "new" to this sys file.
Most recent DMP:
hmm try uninstalling panda, and then going through with this
Driver Verifier - Enable and Disable
Run it for a day and if no Bsod disable it. Upload any dumps.
What did you use daemon for? mounting iso,mds and such. like games?
also panda i believe is cloud based av?
My System SpecsSystem Spec
14 Jun 2013   #10
Wrek

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Skylais View Post
Quote   Quote: Originally Posted by Wrek View Post
First crash of the day, Culprit: NETTDI.SYS again, I guess my AV has something to do with it after all? the string given was SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, which was "new" to this sys file.
Most recent DMP:
hmm try uninstalling panda, and then going through with this
Driver Verifier - Enable and Disable
Run it for a day and if no Bsod disable it. Upload any dumps.
What did you use daemon for? mounting iso,mds and such. like games?
also panda i believe is cloud based av?
Panda has a cloud function but global protection is the standard whole package in addition to AV. DAEMON was from making an ISO of my old warcraft 2 CD before it got broken enough to not be able to install. gona run driver verifier tomorrow and see where that leads, as well as uninstall panda.
My System SpecsSystem Spec
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 Multiple Cause BSODs plaguing me, looking to fix as many as possible




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