Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD on multiple users HP laptops

14 Jun 2013   #1
buckeyepost

Win7 Enterprise 64bit
 
 
BSOD on multiple users HP laptops

I have multiple users that I support getting the same BSOD, maybe once every week or two. All on HP 8460p laptop running Win7 Ent 64bt. I have gone through multiple troubleshooting steps, updating/rolling back drives, undating/resetting BIOS, swapping hard drives with identical machines... I'm just trying to see if someone can help me find a solution so that I don't have to reimage the machines and set all the users apps back up, that is a last resort. Users are using a HP dock driving laptop display and two external monitors of various sizes, one with DVI and one with DP to VGA adapter. Dump info below:

==================================================
Dump File : 061413-18330-01.dmp
Crash Time : 6/14/2013 11:10:17 AM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`076ff4e0
Parameter 2 : fffff880`0423faf4
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d058
File Description :
Product Name :
Company :
File Version :
==================================================


My System SpecsSystem Spec
.
14 Jun 2013   #2
x BlueRobot

 

My System SpecsSystem Spec
Reply

 BSOD on multiple users HP laptops




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD on multiple Lenovo 64bit Laptops recently imaged
Hi, I work in a corporate IT environment and have recently noticed alot of our 64 bit laptops are blue screening due to iaStor.sys (Intel Rapid storage technology driver - x64) I have been able to do the basic analyzing but It would be a great help if anyone could follow this up and let me...
BSOD Help and Support
Multiple users on multiple win7-64 systems.. Easy way to clone one?
Greetings, We have three medical clinics and the front desk staff float from clinic to clinic depending on their schedule. I only started here a few months ago and I am working on upgrading their Dell xp systems to Windows 7 systems. The problem begins to crop up when say a user named...
Installation & Setup
File Sharing and restricting between multiple users on multiple PC's
Hi, My first post here. My question is about how I can set permissions for the users on a network of 3 x computers that all have Windows 7 Home edition to share folders. Hereís what Iíve got. Three computers, each have 2 x users. The 2 users are 1 x Manager (Admin rights) and 1 x employee...
Network & Sharing
Windows 7 Installation Issue across multiple laptops
Hello, I buy and resale laptops, and recently I've been running into this issue much more often. When I'm installing windows 7, the laptop will request a driver for the hard-drive. What's frustrating is I'm sitting on 5 laptops right now that are all saying the same thing. I can take these hd's...
Hardware & Devices
BSOD-Bad Pool Header 0x19 Multiple Dell Laptops
I have multiple new(2011) dell laptops 2 different models, all running windows 7. They work fine on the company network. But when the users take them home and get on VPN they get a BSOD Bad Pool Header 0x19 (0x20, 0xFFFFFFFFB98807E0, 0xFFFFFFFFB9880840, 0x80C0006). It seems to point to dne2000.sys...
BSOD Help and Support
Multiple External Hard Drives on Laptops
OK, i got a good question. I have two Seagate Passport External Harddrives. I am trying to link both of them to my laptop. Now, i have a weird issue. When both are linked, in Device Manager it shows both as active, and functioning properly, but only one will show up. When i look at status, one will...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App