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Windows 7: Playing WoW, TDR occurs, fails to recover and i bsod and get a x116


14 Jun 2013   #1

Windows 7 Ult. x64
 
 
Playing WoW, TDR occurs, fails to recover and i bsod and get a x116

hello friends. title says it all. I play wow, and recently ive been getting bsods. my nvidia driver will perform a TDR but will not recover. the screen goes black, and computer restarts, i do not see the bluescreen, but after restart windows shows the error.

at first i didn't know what it was, after doing some research i determined it was because my card is overheating. normally, while not gaming, card sits at a comfy 50c. while gaming, it shot up to 90c, was even at 100c at one point. i immediately shutdown the computer. on a whim i took the card out, cleaned the heatsink and the gpu and reapplied thermal compound, and it seemed to do the trick. that was 2 days ago, and just again i got the 116.

Ive swept all drivers and reinstalled latest nvidia drivers, air dusted it,, idk, theres not too much more to do. i own a EVGA nvidia gt 630. cheap card i know. which could be the problem.

couple questions; fan on the card is missing a blade, dont know when why or how it happened. i just caught my eye when i replaced the compound. Fan makes a pretty good buzz, and it can sound like grinding at times, almost as if the bearing in the fan wasn't oiled or something pre assembly.

Will evga replace fan/heatsink? what else can i try and do to alleviate the issue? im posting the
dump analysis below. if any more info is need please let me know.

Thank you ahead of time everyone. i appreciate it.


crash dump file: C:\Windows\Minidump\061413-39686-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x8E9ED0)
Bugcheck code: 0x116 (0xFFFFFA8005971010, 0xFFFFF88007B7CED0, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 320.18
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 320.18
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 320.18 , NVIDIA Corporation).


My System SpecsSystem Spec
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15 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

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 Playing WoW, TDR occurs, fails to recover and i bsod and get a x116




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