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Windows 7: BSOD at random times.

15 Jun 2013   #1
Sezja

Windows 7 home premium 64 bit
 
 
BSOD at random times.

Getting a series of BSODs at random times, sometimes it happens at desktop, other times while watching a stream and I'm at a loss of what to do. Attaching the SF Diagnostic tool zip as requested.


My System SpecsSystem Spec
.
15 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Overclocking
If you are overclocking any hardware, STOP. Reset any changed values back to default.
Code:
RTCore64.sys                Tue Sep  6 18:24:50 2011 (4E661112)
warning   Warning
This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.


Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities (Win8 versions available from Windows Update as an Optional Update - but check Asus first!)
Code:
ASACPI.sys                  Thu Jul 16 09:31:29 2009 (4A5E9F11)
Note   Note
Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Daemon Tools/Alcohol %
Code:
sptd.sys                    Mon Oct 12 02:55:14 2009 (4AD24632)
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Security App

Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Memtest86+

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.

Install all updates including Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 12:30:51.035 2013 (UTC + 6:00)
System Uptime: 0 days 0:44:09.565
BugCheck 4E, {99, b1720, 2, b1719}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  mscorsvw.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 11:46:06.332 2013 (UTC + 6:00)
System Uptime: 0 days 0:15:39.846
BugCheck D1, {8, 2, 1, fffff88000c11e46}
Probably caused by : ataport.SYS ( ataport!PortListRemoveRequest+22 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 10:48:08.955 2013 (UTC + 6:00)
System Uptime: 0 days 0:02:06.344
BugCheck 1E, {ffffffffc0000005, fffff800034abc99, 0, 44}
Probably caused by : ntkrnlmp.exe ( nt!IopUnloadDriver+327 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  services.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 10:42:17.490 2013 (UTC + 6:00)
System Uptime: 0 days 0:03:47.004
BugCheck 34, {50830, fffff88002fbd338, fffff88002fbcba0, fffff88000d765dd}
Probably caused by : fltmgr.sys ( fltmgr!FltpProcessOperationStatusCallbacks+2d )
BUGCHECK_STR:  0x34
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 09:29:45.433 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:23.963
BugCheck 1E, {ffffffffc0000005, fffff8800104a5b3, 1, 8}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+10fb00 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  autochk.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 04:44:02.722 2013 (UTC + 6:00)
System Uptime: 0 days 0:07:56.251
BugCheck D1, {7, 2, 1, fffff88000e2be46}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+424ce )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sat Jun 15 04:35:08.678 2013 (UTC + 6:00)
System Uptime: 0 days 12:22:27.207
BugCheck 7F, {8, 80050031, 6f8, fffff8000354640c}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Fri Jun 14 14:23:58.014 2013 (UTC + 6:00)
System Uptime: 0 days 1:00:44.403
BugCheck 19, {22, 490000, 0, 0}
Probably caused by : afd.sys ( afd+4ceb7 )
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Fri Jun 14 13:22:38.824 2013 (UTC + 6:00)
System Uptime: 0 days 0:29:03.353
BugCheck C5, {8, 2, 0, fffff800031b40bf}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+233 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  csrss.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jun 14 09:55:59.916 2013 (UTC + 6:00)
System Uptime: 0 days 6:08:18.446
BugCheck 3B, {c0000005, fffff960002806b6, fffff88008d4af50, 0}
Probably caused by : win32k.sys ( win32k+2206b6 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  FlashPlayerPlu
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jun 14 03:41:27.513 2013 (UTC + 6:00)
System Uptime: 0 days 0:04:18.042
BugCheck 1E, {ffffffffc0000005, fffff80003475fd9, 0, 44}
Probably caused by : ntkrnlmp.exe ( nt!IopUnloadDriver+327 )
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  services.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jun 14 03:36:37.995 2013 (UTC + 6:00)
System Uptime: 0 days 19:46:36.384
BugCheck 19, {3, fffff8a000da2340, fffff8a0037d0c00, fffff8a003b086c0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c7b )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  dwm.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Jun 13 07:36:00.154 2013 (UTC + 6:00)
System Uptime: 1 days 3:32:15.683
BugCheck 50, {fffffa8007ad7e20, 0, fffff80003107940, 2}
Probably caused by : memory_corruption ( nt!MiGetPreviousNode+10 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  firefox.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
15 Jun 2013   #3
Sezja

Windows 7 home premium 64 bit
 
 

Thank Kat, I've run Checkdisk and scan now.. I removed Daemon tools as well and to my knowledge my system isn't overclocked, going to go ahead and follow up by doing the other things listed. Oh and I run malwarebytes regularly on my system.

Edit: I also forgot to mention for whatever reason my system refuses to install SP1, it fails constantly.. I've even tried to readiness tool which fails as well.
My System SpecsSystem Spec
.

15 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Your best way to start would be a Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
16 Jun 2013   #5
Sezja

Windows 7 home premium 64 bit
 
 

Yeah I did a fresh reinstall a couple hours ago and so far no issues, Thanks again for all the help KoolKat!
My System SpecsSystem Spec
16 Jun 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Post if they come up again.
My System SpecsSystem Spec
Reply

 BSOD at random times.




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