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BSOD in idle
hello guys,
I have some bad BSOD and the strange flickering of the screen causing a dump. you can check in the dump file if you understand what comes from?
thank you very much!
hello guys,
I have some bad BSOD and the strange flickering of the screen causing a dump. you can check in the dump file if you understand what comes from?
thank you very much!
Please post this report before we begin: Windows Genuine and Activation Issue Posting Instructions
Sorry...but my W7 is genuine
Sorry,
=)
no problem...i post here
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: Windows Product Key Hash: Windows Product ID: 00426-OEM-9154252-35064 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {69A892BE-2EB5-4230-8F6C-76E876FF8334}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: G:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{69A892BE-2EB5-4230-8F6C-76E876FF8334}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QCFCX</PKey><PID>00426-OEM-9154252-35064</PID><PIDType>3</PIDType><SID>S-1-5-21-1341563318-3916273320-1805366729</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1504</Version><SMBIOSVersion major="2" minor="7"/><Date>20120803000000.000000+000</Date></BIOS><HWID>1BAE3707018400FE</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versione servizio di gestione licenze software: 6.1.7601.17514 Nome: Windows(R) 7, Ultimate edition Descrizione: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel ID di attivazione ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f PID esteso: 00426-00182-542-535064-02-1040-7600.0000-2662012 ID di installazione: 007792280570249432625413688702093150881351655471837044 URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338 URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339 URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341 URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340 Codice "Product Key" parziale: QCFCX Stato licenza: concesso in licenza Numero di ripristini Windows rimanenti: 4 Ora attendibile: 16/06/2013 10:09:26 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEAAwABAAEAAAAEAAAAAQABAAEAhFH8UhYOdMQKU2THxo9I6U6RysQ9bVm4smeWYw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I FPDT ALASKA A M I SSDT SataRe SataTabl SSDT SataRe SataTabl SSDT SataRe SataTabl BGRT ALASKA A M I
Security App
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.Code:kl1.sys Tue Jun 19 19:27:15 2012 (4FE07E33) klflt.sys Tue Mar 26 20:44:59 2013 (5151B46B) klif.sys Tue Mar 26 21:07:33 2013 (5151B9B5) klim6.sys Thu Aug 2 17:09:23 2012 (501A5FE3) klkbdflt.sys Mon Sep 3 19:55:35 2012 (5044B6D7) klmouflt.sys Mon Sep 3 20:21:58 2012 (5044BD06) kltdi.sys Fri Feb 15 20:37:32 2013 (511E482C) kneps.sys Tue Mar 5 15:09:23 2013 (5135B643)
Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free
Information
- Do not start the free trial of MalwareBytes, unselect that option when prompted.
- Update and make full scans with both separately.
Please remove this software with Revo Free:
Logitech GamePanel Software Driver Reference Table - LGPBTDD.sys
NoteRevo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
Please run these tests and report back the results
1. SFC /scannow to check windows for corruption - SFC /SCANNOW Command - System File Checker
2. Disk check for errors on the hard drive - How to Run Disk Check in Windows 7
3. Troubleshoot applications by a clean boot - Troubleshoot Application Conflicts by Performing a Clean Startup
4. Memtest86+ paying close attention to part 3 - RAM - Test with Memtest86+
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure
For 116 error codes:
Follow steps in the guide by Capt Jack Sparrow - Bug Check 0x116: VIDEO_TDR_ERROR Troubleshooting Tips | Captain DebuggerCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa801d741010, fffff8800613f2b0, 0, 2} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+1392b0 ) Followup: MachineOwner --------- 5: kd> !analyze -v; !sysinfo cpuspeed; !sysinfo SMBIOS; lmtsmn; q ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa801d741010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8800613f2b0, The pointer into responsible device driver module (e.g. owner tag). Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000002, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvlddmkm+1392b0 fffff880`0613f2b0 4055 push rbp DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`07425888 fffff880`06b0e054 : 00000000`00000116 fffffa80`1d741010 fffff880`0613f2b0 00000000`00000000 : nt!KeBugCheckEx fffff880`07425890 fffff880`06b0dd5e : fffff880`0613f2b0 fffffa80`1d741010 fffffa80`1cf662b0 fffffa80`1cf52410 : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`074258d0 fffff880`06bb4f13 : fffffa80`1d741010 00000000`00000000 fffffa80`1cf662b0 fffffa80`1cf52410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2 fffff880`07425900 fffff880`06bdecf1 : 00000000`ffffffff 00000000`000002e5 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b fffff880`074259e0 fffff880`06bdd437 : 00000000`00000102 00000000`00000006 00000000`000002e5 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71 fffff880`07425a10 fffff880`06bb02d2 : ffffffff`ff676980 fffffa80`1cf52410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb fffff880`07425ab0 fffff880`06bdcff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`1c746c58 : dxgmms1!VidSchiScheduleCommandToRun+0x1da fffff880`07425bc0 fffff800`0351dede : 00000000`024f4894 fffffa80`1cf67610 fffffa80`18824b30 fffffa80`1cf67610 : dxgmms1!VidSchiWorkerThread+0xba fffff880`07425c00 fffff800`03270906 : fffff800`033fae80 fffffa80`1cf67610 fffff800`03408cc0 fffff880`01bc47cb : nt!PspSystemThreadStartup+0x5a fffff880`07425c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+1392b0 fffff880`0613f2b0 4055 push rbp SYMBOL_NAME: nvlddmkm+1392b0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 51427b3c FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys Followup: MachineOwner --------- CPUID: "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: 3500