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Windows 7: dxgmms1.sys, ntoskrnl.exe and win32k.sys BSOD and freezing problem

01 Jul 2013   #11
Eliminaattori

Windows Home Premium 64bit, OEM
 
 
Freezing (hopefully) fixed!

Alright, update on the situation. Installing 306.23 version of the nvidia driver got completely rid of the freezing problems, or so it would seem as i haven't encountered any during few days (yays! ). However BSoD problem still persists. For me it seems impossible to download any foxconn drivers, as the downloadpage doesn't exist?

Sorry that it took a few days, but i wanted to be sure about these results because with my previous GPU re-installing drivers helped for 4 days, but then the bsod issue came back


My System SpecsSystem Spec
.
02 Jul 2013   #12
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Please post up a new crash dump for me to look at.

Also please ensure that you don't have Nvidia Updater running as it may update the stable driver.

cheers

Dave
My System SpecsSystem Spec
02 Jul 2013   #13
Eliminaattori

Windows Home Premium 64bit, OEM
 
 

Is NvTmru.exe the nvidia updater you're talking about?
My System SpecsSystem Spec
.

04 Jul 2013   #14
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

From your latest dump file:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff800035a18d4, fffff88008d66a50, 0}
Probably caused by : ntkrnlmp.exe ( nt!RtlpNewSecurityObject+284 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

As there is no definitive cause, I suggest you run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours or till it crashes:

Driver Verifier - Enable and Disable

It will make the system a bit slow and laggy.

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

-------------------------------------------------------------------------------------------
For your Foxconn chipset driver, the download is there on the link I posted,
but I uploaded the zip file to my dropbox which you can directly download here:

Chipset Driver version: 9.3.1.1021
Size: 2.87Mb
Download and run setup.

Yes NvTmru.exe is the nvidia updater, just disable it in start up:

Click on the Start button
Type msconfig, click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect the Nividia Start up program.
Apply > OK
Click the "Services" tab, click the "Hide All Microsoft Services" box, then Disable the Nividia program.
Accept then restart.

I would also suggest a hard drive test from the hard drive manufacturers website:

http://carrona.org/hddiag.html

Post back any results or a new log if you experience another BSOD
My System SpecsSystem Spec
24 Jul 2013   #15
Eliminaattori

Windows Home Premium 64bit, OEM
 
 

Sorry for late post, but a lot has happened irl and between all the stuff i've completely forgotten about this. Now, i left Driver Verifier running for 2 days and absolutely nothing unusual happened. Chipset drivers changed nothing and i couldn't disable the Nvidia Updater, because it wasn't listed in Startup.

I also did a scan for rootkits, but none was found. Any other ideas?
My System SpecsSystem Spec
25 Jul 2013   #16
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Have you experienced any further crashes? If so run the SF tool again and post up the new logs.

cheers

Dave
My System SpecsSystem Spec
25 Jul 2013   #17
Eliminaattori

Windows Home Premium 64bit, OEM
 
 

yes, BSoDs and crashes still greatly bother
My System SpecsSystem Spec
25 Jul 2013   #18
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Your logs show your Nvidia Drivers are contributing to your BSOD's:
Code:
 
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Driver: nvlddmkm.sys
1. Download latest Nvidia Driver
2. Goto Start> Type: Device Manager
3. Expand Display Adapters
4. Right-Click Driver Name, and Uninstall
5. Reboot your computer
6. Run Driver Sweeper
7. Reboot again
8. Install Downloaded Nividia Driver

Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.
Driver Sweeper:

Drivers - Clean Left over Files after Uninstalling

Cheers

Dave
My System SpecsSystem Spec
26 Jul 2013   #19
Eliminaattori

Windows Home Premium 64bit, OEM
 
 

I installed the driver and uninstalled the previous one but nothing changed. I really have nothing else to say. Except win32k.sys seemed to be the issue that caused the bsod
My System SpecsSystem Spec
26 Jul 2013   #20
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Run the SF tool again and post up the new logs.

cheers

Dave
My System SpecsSystem Spec
Reply

 dxgmms1.sys, ntoskrnl.exe and win32k.sys BSOD and freezing problem




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