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Windows 7: BSOD 0x00000124 cause by ntoskrnl.exe+80640

16 Jun 2013   #1
ssamnang

Windows 7 Ultimate x64
 
 
BSOD 0x00000124 cause by ntoskrnl.exe+80640

Hi,

My ASUS laptop (i5-450M, 4GB, NVIDIA Geforce 310m) has several DSOD (0x00000124) daily
Please help me to determine the cuase of this crash.

Thank you

ssamnang


My System SpecsSystem Spec
.
16 Jun 2013   #2
x BlueRobot

 

Code:
BugCheck 124, {0, fffffa8005153028, ba000000, 400405}

Probably caused by : GenuineIntel
Code:
Usual causes:  Hardware, Incompatibility, May be driver corruption
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005153138
Section       @ fffffa80051532c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 0 Bank 5)
  Status      : 0xba00000000400405
The first parameter or argument has the value of 0x0, which is a Machine Check Exception, which means the CPU has detected a hardware problem and the address points to a processor error because the CPU has found one, so it could be a different form of hardware which is causing the issue.

Update:

Code:
0: kd> lmvm igdkmd64
start             end                 module name
fffff880`04846000 fffff880`05269040   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Thu Oct 13 20:05:43 2011 (4E973687)
    CheckSum:         00A2C5BD
    ImageSize:        00A23040
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel graphics card driver seems to be a possible cause, please check for updates from here - Intel® Driver Update Utility

Furthermore, since a Stop 0x124 is a hardware related BSOD, then I would suggest testing the CPU CPU - Stress Test Using IntelBurnTest I'm sure the Intel graphics card is either integrated into the CPU or the motherboard.All the hardware seeming to be running stable and tests reporting no errors, could mean a bad motherboard.

-----------------------------------------------------------

Side Notes:

These steps are not strictly related to the BSOD, but are highly recommended steps to improve your system.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:You appear to have only 26 Windows Updates installed, whereas, I have 205 Windows Updates, please install all the Important and Recommended Windows Updates for your system. These will bring many stability and performance improvements to the operating system, but most importantly will also improve the security of your system.
  1. Start
  2. Type: Windows Update
  3. Check for Updates/Install Updates
  4. Reboot (if prompted)
My System SpecsSystem Spec
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 BSOD 0x00000124 cause by ntoskrnl.exe+80640




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