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Windows 7: Intermittent BSOD Issue 0x00000124


16 Jun 2013   #1

Windows 7 Home Premium x64
 
 
Intermittent BSOD Issue 0x00000124

Hi. My mobo, cpu and ram were from overclockers.co.uk as an overclocked bundle I purchased a few years ago. I have been having an intermittent BSOD issues for the past few months.

I had tried reinstalling windows and had reset the BIOS to default settings but the problem was still occuring. Recently my OCZ vertex 2 failed. I am not sure if this was somehow related. I tried this drive in another computer and had the same result, drive is visible in BIOS but the OS does not see it. I reinstalled windows on my storage drive for the time being and have ordered a new SSD.

Today I took apart my computer to give it a good clean and remove dust, took off heatsink and reapplied thermal paste, gave wires a tidying etc. I then reinstated the overclock from the BIOS profile. SpeedFan was showing my CPU idling at around 51C. I ran Prime95 stress test to see how much the temperature would rise. I did not see much rise in temperature at all, quite quickly though I got a BSOD.

I have attached SF Diagnostic grab. Any help figuring out my problems would be greatly appreciated.


My System SpecsSystem Spec
.

16 Jun 2013   #2

Windows 7 Home Premium x64
 
 

I should add that before my OCZ vertex failed, BSODs occurred most often when playing games, Civilization V and the Sims 3 in particular caused it. However I never had a blue screen when playing Minecraft.
My System SpecsSystem Spec
17 Jun 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

First stop overclocking, chances are you have already damaged the CPU by overclocking if your getting crashes from running prime95:

Code:
[Processor Information (Type 4) - Length 35 - Handle 0004h]
  Socket Designation            Socket M2
  Processor Type                Central Processor
  Processor Family              1dh - AMD Athlon Family
  Processor Manufacturer        AMD
  Processor ID                  420f1000fffb8b17
  Processor Version             AMD Phenom(tm) II X4 955 Processor
  Processor Voltage             8dh - 1.3V
  External Clock                201MHz
  Max Speed                     3200MHz
  Current Speed                 3820MHz
  Status                        Enabled Populated
  Processor Upgrade             ZIF Socket
  L1 Cache Handle               000ah
  L2 Cache Handle               000ch
  L3 Cache Handle               [Not Present]
  Serial Number                  
  Asset Tag Number               
  Part Number
you could also try updating your BIOS:

Code:
BIOS Release Date             05/21/2009
the bios is very very old and can some times cause this type of error.

other than that this particular BSOD is indicative of hardware failure but does not provide much in the way of diagnostic information because the pc is shutting its self down to save its self from further damage. but looking at the error record we can see that it is being reported as an L1 cache error:

Code:
kd> !errrec fffffa8004b15028
===============================================================================
Common Platform Error Record @ fffffa8004b15028
-------------------------------------------------------------------------------
Record Id     : 01ce6ab87dbf9f83
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/16/2013 17:46:09 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004b150a8
Section       @ fffffa8004b15180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100f42
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004b150f0
Section       @ fffffa8004b15240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : 42 0f 10 00 00 08 04 03 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8004b15240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004b15138
Section       @ fffffa8004b152c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL1_EVICT_ERR (Proc 3 Bank 0)
  Status      : 0xb20ea00000000175
My System SpecsSystem Spec
.


17 Jun 2013   #4

Windows 7 Home Premium x64
 
 

Thanks Dsprague.
I have updated to the latest non beta BIOS release and loaded optimised defaults. I have run Prime95 for 1.5 Hours without any crash so far, so looking better at the moment.
My System SpecsSystem Spec
17 Jun 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad to hear things are working out, if you don't have another BSOD within a week please mark this thread as solved.
My System SpecsSystem Spec
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 Intermittent BSOD Issue 0x00000124




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