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Windows 7: BSOD sparatically while gaming "csgo" ntoskrnl.exe

17 Jun 2013   #1
KCIV

windows 7 64bit
 
 
BSOD sparatically while gaming "csgo" ntoskrnl.exe

Recently just started getting random bluescreens while gaming on csgo. played 100 hours of cs before it started happening and getting nowhere with google.

only happends so far with csgo. ill play anygame for x hours or days no bsod but only happends with csgo.

so far 3 different blue screens. as i have attached below. my gpu runs around 80-90% while gaming but stays at around 60degress cpu runs warm but not too hot. no idea what is causing it. can't seem to get it to bsod consistently to isolate the problem.

one day it BSOD twice while gaming. i did a few updates then went 4 days hard gaming before bsod'ing again. any help would be great

if ive left anything out of this post please let me know. first time user/poster.


My System SpecsSystem Spec
.
17 Jun 2013   #2
trancedellic

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

One Bsod is related to network interface controller drivers so try to update those from realtek site.
My System SpecsSystem Spec
17 Jun 2013   #3
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Your crash logs point towards your Nividia drivers and Razor devices (Keyboard)?:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 1, fffff88000e94938}
Probably caused by : hardware ( Wdf01000!FxRequest::CompleteInternal+f8 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver

Check the nvidia website for the latest drivers, choose option 2:

Code:
Driver: nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013
Refers to: Nvidia Video drivers
http://www.nvidia.com/Download/index.aspx

Code:
Driver: rzjstk.sys
Dated: Fri May 17 04:17:43 2013
Refers to: Razor Keyboard?
Website: Razer Support

I would suggest to Rollback this driver to the previous one as it is the latest driver installed.

cheers

Dave
My System SpecsSystem Spec
.

17 Jun 2013   #4
KCIV

windows 7 64bit
 
 

thank you guys so much! ill check on those and update!

but I actually dont own a razer keyboard so thats really strange it would have drivers for one.
i have a razer nostromo (gamepad) that i dont use. and a razer deathadder but thats it for razer tech. it does show my deathadder under keyboards though. and teh (gamepad) under mouse. would these be causing the issues im having? or should i just roll them all back. both mouse and gamepad?

i never use the nostromo gamepad could i just unplug it XD

ill get back to you guys once i check the drivers! thank you all again so much!
My System SpecsSystem Spec
17 Jun 2013   #5
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

After another look, the driver belongs to: Razor Virtual Joystick driver
So either rollback, as that diver has been updated recently, or uninstall the program.

cheers

Dave
My System SpecsSystem Spec
17 Jun 2013   #6
KCIV

windows 7 64bit
 
 

thank you ill try and lookinto this joystick. i dont have a joystick at all so i have no idea where that driver is coming from ill try and check it out! thank you! ill post back and see if that fixes things
My System SpecsSystem Spec
17 Jun 2013   #7
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

The driver rzjstk.sys is located:

C:\windows\system32\drivers

You could try manually disabling the driver by right click and renaming to:

rzjstk.sys.old


Reboot the machine.

Now see if any issues exist relating to the driver? If issues start, then rename back to rzjstk.sys
and reboot.

If you are satisfied no issues are present then return to the driver folder and delete the driver. Reboot

Cheers

Dave
My System SpecsSystem Spec
18 Jun 2013   #8
KCIV

windows 7 64bit
 
 

I am still bluescreening this time i was watching temps on my computer. where i live it gets very hot room temp around 76-77degress air temp. i was watching my graphics card and it was getting 5-8 degrees hotter than it normally runs at higher loads. the load being 80+ during csgo. which is odd for a 660. i might try to downclock it. give it a little less power than 100% and see if that can help the temps but would like to know if that would even help or if im on the right track.

ull upload the grabtool info again but the only bluescreen is the 6/18 one
My System SpecsSystem Spec
18 Jun 2013   #9
KCIV

windows 7 64bit
 
 

its also key to note that while playing any other game under medium to high loads. there is no bsod. the bsod only happens while playing counterstrike. which also ONLY started after the new official patch.
My System SpecsSystem Spec
19 Jun 2013   #10
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Your logs did not show anything definitive.

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck DA, {504, fffff6fc400158e0, 1, 2b1c}
Probably caused by : win32k.sys ( win32k!memset+80 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_PTE_MISUSE (da)
This indicates that a page table entry (PTE) routine has been used in an improper way.
If you are Overclocking in anyway then please return to stock as any overclocking will result
in some stability decrease. If BSOD's are only occurring after installing the new official patch
for CSGO then I would suggest re-installing Steam, reinstall CSGO without the patch,
see if issue remains?

I would also suggest uninstalling any uneccessary programs and free up the Start-up:

Click on the Start button
Type msconfig , click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.(or any necessary items)
Apply > OK
Click the "Services" tab, click the "Hide All Microsoft Services" box, then click Disable All.
Click OK, then restart the computer.
---------------------------------------------------------------------------------------

Once done run these tests and post back:



Run SFC to check the integrity of all Windows 7 system files:
  • Click on Start > Type in search cmd
    Right-click cmd after results are displayed and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: There is a space between SFC and /scannow)
SFC Tutorial

Note   Note
Select option two. If any problems are found, run the scan 3 times and immediately
reboot the computer after each scan.


Also run chkdsk in an elevated command prompt in order to check for file system errors and bad sectors on your HDD:
  • Click on Start>Type in search cmd
  • Right click cmd and Run as Administrator
  • At the command prompt please type: chkdsk /f/r
    (There is a space between chkdsk and /f/r)
Chkdsk Tutorial

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Tip   Tip
Run these tests overnight


cheers

Dave
My System SpecsSystem Spec
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 BSOD sparatically while gaming "csgo" ntoskrnl.exe




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