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Windows 7: BSOD at random. HDD and RAM seem to test fine. Ideas?

17 Jun 2013   #1
Phosphonothioic

Windows 7 Professional 64bit
 
 
BSOD at random. HDD and RAM seem to test fine. Ideas?

Good Evening -

I have a rogue BSOD that I can't get to the bottom of. I've run the WD Diagnostics without error. I've also ran 4 instances of Memtest with no error that I've seen.

Attached is my file.

Any help would be appreciated.

Ben


My System SpecsSystem Spec
.
17 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi Phosphonothioic and welcome to seven forums

Please run these tests once again.

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Memtest86+

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.


Security App

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Scan your system with the following:

Microsoft Safety Scanner - Microsoft Safety Scanner - System Requirements

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Run the scanners listed here: How to Scan Suspicious Files using Online Scanners

As well as Windows Defender Offline: How to Use Windows Defender Offline

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Let us know the results.
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 BSOD at random. HDD and RAM seem to test fine. Ideas?




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