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Windows 7: System BSOD - Clock

18 Jun 2013   #1

windows 7 professional x32
 
 
System BSOD - Clock

While just browsing for a file today my system BSOD out. Now I been using the system for about a good year or so and had no problems. I check and no updates been apply in the last few weeks. So I'm not sure what happen. The BSOD said something about an clock and that all I could see before the restart happen. I have a custom built system and have attach But Tool results and the DXDiag information about the system. I have Windows 7 Pro 64-Bit, 24BG of memory. That all I can recall and know about sorry if that not that much help. Thanks if you can give some feedback.
ZMan



Attached Files
File Type: zip SF_18-06-2013.zip (2.40 MB, 3 views)
File Type: txt DxDiag Information.txt (51.6 KB, 1 views)
My System SpecsSystem Spec
.

18 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It is a clock watchdog timeout.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000019, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff8800316a180, The PRCB address of the hung processor.
Arg4: 0000000000000007, 0.
So somehow the processor is failing. It may be processor's own fault, or it may be something else (like any driver or any other failing hardware) is not letting the processor cores work perfectly.

The crash dumps have not caught any driver as failing, but you should take another chance, I guess. Follow Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

But before enabling Driver Verifier, you should perform some hardware tests. Take the following tests:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Also, do these things, too.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know the results.
My System SpecsSystem Spec
19 Jun 2013   #3

windows 7 professional x32
 
 

It don't seem to be doing it again...I keep an eye out for it and if it does I will post back.
Thanks
My System SpecsSystem Spec
.


24 Jun 2013   #4

windows 7 professional x32
 
 

Looks like it still doing it. I doing test right now and get back to you on the progress on it.
My System SpecsSystem Spec
24 Jun 2013   #5

windows 7 professional x32
 
 

It would seem that it after turning on drivers it crash upon the reboot. I had to boot to safe mode to change it back so I can do a normal boot up. Here is the the information from the Diagnostics Tools, hopefully it was just a driver causing my problem.


Attached Files
File Type: zip SF_24-06-2013.zip (2.32 MB, 2 views)
My System SpecsSystem Spec
25 Jun 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The BSOD is caused by Total Recorder WDM audio filter driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff880046c0490, 2, 8, fffff880046c0490}

*** WARNING: Unable to verify timestamp for TotRec8.sys
*** ERROR: Module load completed but symbols could not be loaded for TotRec8.sys
Probably caused by : TotRec8.sys ( TotRec8+1e490 )

Followup: MachineOwner
---------
And the driver is old.
Code:
fffff880`046a2000 fffff880`046ca000   TotRec8  T (no symbols)           
    Loaded symbol image file: TotRec8.sys
    Image path: \??\C:\Windows\system32\drivers\TotRec8.sys
    Image name: TotRec8.sys
    Timestamp:        Wed Dec 14 23:22:54 2011 (4EE8E276)
    CheckSum:         00029464
    ImageSize:        00028000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Either you update it from Sound recording tools: Total Recorder - captures any audio from the Internet, records audio from CD, microphone, line-in, converts any sound formats to WAVE and MP3, or uninstall it.

Let us know the results.
My System SpecsSystem Spec
25 Jun 2013   #7

windows 7 professional x32
 
 

I updated from the main website, we see what happens next. Give me a few days to see if it happens again. Thanks for the help.
My System SpecsSystem Spec
26 Jun 2013   #8

windows 7 professional x32
 
 

Happen again wanting for the BSOD to happen will post soon.
My System SpecsSystem Spec
28 Jun 2013   #9

windows 7 professional x32
 
 

Still waiting to for it to fail, testing is still going on.
My System SpecsSystem Spec
28 Jun 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Can I just ask why do you want your computer to BSOD? What test are you running? Driver Verifier?
My System SpecsSystem Spec
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 System BSOD - Clock




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