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Windows 7: BSOD error 0x00000101, 0x0000001e After Installing New Processor

18 Jun 2013   #1
BadassBasty

Windows 7 Ultimate x64
 
 
BSOD error 0x00000101, 0x0000001e After Installing New Processor

Hey Guys I Just Bought A New Processor AMD FX 6300 and since installing it i have been facing BSOD errors.
The BSOD error codes are 0x00000101 and 0x0000001e.

The temps are normal too... IDLE - 40c FULL LOAD - 65c

I have already checked my hard disk with the WD Diagnostic Tool and Checked Bad sectors too.

I have also run sfc/scannow

The BIOS version is 1502.

My Rig :-

AMD FX 6300 (new)
ASUS M5A78 M LX
ASUS NVIDIA 550Ti
CORSAIR VENGEANCE 4GB x 2
CORSAIR CX 430
WD CAVIAR BLUE 500GB
COOLER MASTER HYPER 212 EVO

One more thing i would like to add which is that whenever i disable the 5th and 6th cores in the BIOS the BSODs stop occuring for a week but just now a BSOD came up...


My System SpecsSystem Spec
.
18 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It appears that the BSOD is caused by Razer Arctosa Keyboard Driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for Arctosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Arctosa.sys

Probably caused by : Arctosa.sys ( Arctosa+11b7 )

Followup: MachineOwner
---------
And the driver is very old.
Code:
fffff880`08749000 fffff880`0874dd80   Arctosa  T (no symbols)           
    Loaded symbol image file: Arctosa.sys
    Image path: \SystemRoot\system32\drivers\Arctosa.sys
    Image name: Arctosa.sys
    Timestamp:        Wed Aug 19 13:27:20 2009 (4A8BB060)
    CheckSum:         00007232
    ImageSize:        00004D80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Either try to update the driver from Razer Support or get a new keyboard.
My System SpecsSystem Spec
18 Jun 2013   #3
BadassBasty

Windows 7 Ultimate x64
 
 

The Keyboard is brand new lol I know the driver is old as hell.. i think i ll remove it
My System SpecsSystem Spec
.

18 Jun 2013   #4
BadassBasty

Windows 7 Ultimate x64
 
 

There was another BSOD just now.. I ve deleted the razer driver. Also Attached a new the Dump file. Please Help
My System SpecsSystem Spec
19 Jun 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This time it is a stop 0x124 which is a hardware error.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe. Also let us know the wattage of the PSU.

Let us know the results.
______________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007d827a8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007d827a8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0318d5b0 fffff800`03522ca9 : fffffa80`07d82780 fffffa80`06a8d040 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0318dad0 fffff800`03403e87 : fffffa80`07d82780 fffff800`0347d2d8 fffffa80`06a8d040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0318db00 fffff800`0336b285 : fffff800`034deae0 00000000`00000001 fffffa80`07988b70 fffffa80`06a8d040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0318db40 fffff800`032e1251 : fffff880`010e4e00 fffff800`0336b260 fffffa80`06a8d000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0318db70 fffff800`03575ede : 00000000`00000000 fffffa80`06a8d040 00000000`00000080 fffffa80`069f6b30 : nt!ExpWorkerThread+0x111
fffff880`0318dc00 fffff800`032c8906 : fffff880`009b3180 fffffa80`06a8d040 fffff880`009be040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0318dc40 00000000`00000000 : fffff880`0318e000 fffff880`03188000 fffff880`03b2f740 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jun 2013   #6
BadassBasty

Windows 7 Ultimate x64
 
 

Another BSOD 0x124 occurred .. I ve attached one more SF Diagnostics file.

The PSU Calculator Gave Minimum PSU Wattage - 353 W And Recommended - 403 W

I have a Corsair CX 430.

Furmark Stress test ran fine.. max temp was 78c.

Will Seatools work on a USB Drive ? i dont have a cd.

I have also attached the speccy file
My System SpecsSystem Spec
19 Jun 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Get a bigger PSU, at least of 750 watts.

Also, dismantle the computer. Clean the inside carefully. Clean the fan grills and air vents, specially, and then apply new thermal paste to the CPU.


And continue with the other tests.

Yes, you can use Seatools using a USB drive.
My System SpecsSystem Spec
19 Jun 2013   #8
BadassBasty

Windows 7 Ultimate x64
 
 

I cleaned the computer just a week ago.. applied new thermal paste and everything.

750W PSU is not possible for me. Cant afford it .. just bought a new cpu
My System SpecsSystem Spec
19 Jun 2013   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No expert Arc but I reckon the PSU is really not up to it and may I suggest a memtest??

Memtest86+ - Advanced Memory Diagnostic Tool

I also run the Seatools from saved downloads and don't usually muck around with USB or disks but that is just my own preference
My System SpecsSystem Spec
19 Jun 2013   #10
BadassBasty

Windows 7 Ultimate x64
 
 

2 more BSODs 0x101 came up in about 5 mins... Files Attached
My System SpecsSystem Spec
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 BSOD error 0x00000101, 0x0000001e After Installing New Processor




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