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Windows 7: Different BSODs playing mostly every game. Latest: 0x0000001e

18 Jun 2013   #1
fsmith

Windows Home Premium 64bit
 
 
Different BSODs playing mostly every game. Latest: 0x0000001e

I'm fighting a losing battle against bluescreens and random program and games CTDs several times a day.
I've run a memtest, and that gave me no errors. I've updated and rolled back various drivers alot of times with no result. I've been googling these bluescreens online for days, with no definate solution being found.

The latest BSOD I had was, I believe, related to my network adapter? Had the newest version installed, since I have had this BSOD before, but I removed it and reinstalled it, so it remains to see how long it will take until the next bluescreen.

I've read anything I can out of the various diagnostic files, and being an amateur at these things, I hope someone here can read some actual solutions out of them. Now I can't play ARMA II, Total War Napoleon or Men of War Assault Squad as they will all eitehr CTD, or cause a BSOD.

Thanks in advance.


My System SpecsSystem Spec
.
18 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello fsmith.

Intel(R) USB 3.0 eXtensible Host Controller Driver is failing here.
Code:
fffff880`033fed68  fffff880`040fb414Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
 iusb3xhc+0x49414
And this driver is somehow old.
Code:
fffff880`040b2000 fffff880`04177000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Mon May 21 12:51:40 2012 (4FB9ED04)
    CheckSum:         000CA061
    ImageSize:        000C5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from https://downloadcenter.intel.com/default.aspx

Asmedia XHCI drivers are very old, too.
Code:
fffff880`04d23000 fffff880`04d87000   asmtxhci   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\asmtxhci.sys
    Image name: asmtxhci.sys
    Timestamp:        Thu Nov 03 08:30:22 2011 (4EB203C6)
    CheckSum:         0006C541
    ImageSize:        00064000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver and firmware from http://station-drivers.com/page/asmedia.htm

Intel(R) 82579V Gigabit Network Connection driver is also failing.
Code:
fffff880`033fe338  fffff880`04c60f1fUnable to load image \SystemRoot\system32\DRIVERS\e1c62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
 e1c62x64+0x20f1f
But this is not really old.
Code:
fffff880`04c40000 fffff880`04cbc000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Thu Feb 21 10:44:02 2013 (5125AD1A)
    CheckSum:         0008277C
    ImageSize:        0007C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So it may not be a driver failure itself. Still, first try to update the driver from https://downloadcenter.intel.com/default.aspx. Also, BitDefender sometimes causes network blockage. At least as a test, uninstall BitDefender. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is also failing there.
Code:
fffff880`033fec10  fffff880`07322a28Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x51ca28
And it is the latest.
Code:
fffff880`06e06000 fffff880`078e7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon May 13 00:39:45 2013 (518FE8F9)
    CheckSum:         00AB6DED
    ImageSize:        00AE1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
3: kd> lmvm e1c62x64
The latest version of nvidia display driver is sometimes buggy. You may try to roll it back to an earlier one that worked good there. Follow Driver Rollback

Also, do some tests.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Let us know about the wattage of your PSU. And let us know the results of the tests; let us know how it is working after applying those changes.
_____________________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : hardware ( USBPORT!USBPORT_EndpointFromHandle+26 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jun 2013   #3
fsmith

Windows Home Premium 64bit
 
 

I've followed all the steps and updated all the drivers and firmware listed. (At least, I think I have found all!)
I've removed my graphics card driver, and installed an older version.
Even after I installed the newest (according to Intel's driver database at least) Intel(R) 82579V Gigabit Network Connection driver, I got a bluescreen related to that once more. That was however beofre uninstalling Bitdefender.
I've unistalled Bitdefender, installed the software you recommended, and they found no thrats.

Furmark had my graphics card level out at about 80/81C after a couple of minutes.
Memtest found no errors this time either, but I'll run another one later just to have triple checked. However, I have installed new RAM after the problem started occuring, so I don't think it's the memory.
With Speccy I could see that while playing Men of War and Arma, somewhat resource heavy games, both GPU and CPU steadied at just above 60C.

The PSU is old and 550W.

A Speccy screenshot after hours of normal use is hard to get, as my computer will crash after only minutes of normal use (which is gaming in this case). However, I've attached a screenshot from after running the memtest.

I've attached a new SF summary.
My System SpecsSystem Spec
.

19 Jun 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stress test the CPU.
Hardware - Stress Test With Prime95
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff88003365180, 2}

*** WARNING: Unable to verify timestamp for cpuz136_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz136_x64.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Jun 2013   #5
fsmith

Windows Home Premium 64bit
 
 

Ran it twice. First time, instant bluescreen. Second time, program crashed.
Minidump attached.
My System SpecsSystem Spec
20 Jun 2013   #6
fsmith

Windows Home Premium 64bit
 
 

I have now upgraded my PSU to a 750W. I'll see if that solves anything.
My System SpecsSystem Spec
20 Jun 2013   #7
fsmith

Windows Home Premium 64bit
 
 

Forced a new bluescreen by running ARMA2 for a few minutes.
A clock interrupt was not received on a secondary processor within the allocated time interval

Minidump attached.

Could this really be the CPU failing? It's brand new, never OC'd.
My System SpecsSystem Spec
20 Jun 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am asking X Bluerobot to have a look at your thread.
My System SpecsSystem Spec
20 Jun 2013   #9
x BlueRobot

 

With Stop 0x101's and Minidumps, there is very little practical information to work with, therefore we need to obtain a Kernel memory dump instead.

Please configure for a Kernel Memory Dump to be saved with - Dump Files - Configure Windows to Create on BSOD

Once a BSOD has occurred, please upload it to a free file sharing site, like Skydrive or Dropbox and then post the link in your next post.

For now, try working through these steps - STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg
My System SpecsSystem Spec
20 Jun 2013   #10
fsmith

Windows Home Premium 64bit
 
 

https://www.dropbox.com/s/sqh190fyfe8i3mb/MEMORY.DMP

That's from the last BSOD, the one I uploaded a minidump for.

I'll start looking at that post you linked, thanks.
My System SpecsSystem Spec
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 Different BSODs playing mostly every game. Latest: 0x0000001e




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