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Windows 7: BSODs from hal.dll and ntoskrnl.exe shows up during gameplay


27 Jun 2013   #11

Windows 7 64bit
 
 

After running memtest for all 8 gigs of my RAM overnight, the computer bluescreened with a different cause, still ntoskrnl.exe, but in a different locale or something. It wasn't x124 this time so I was hoping if you could scan it koolkat and see what comes back. Hopefully we've fixed something because hal.dll is no longer in bluescreenview as the cause, but if we could pinpoint what caused it this time, maybe it will be completely fixed. By the way, bluescreenview shows the bug check string as DRIVER_POWER_STATE_FAILURE if that helps. Thanks again for your amazing support koolkat!




Attached Files
File Type: zip Thejimster82(new).zip (1.10 MB, 1 views)
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27 Jun 2013   #12

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Code:
RTCore64.sys
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Windows 7) - Please uninstall this software with Revo Uninstaller.

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7
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28 Jun 2013   #13

Windows 7 64bit
 
 

Well it bluescreened again with the same problems as before so a fresh install of windows ensued, i won't install this program in the future though, thanks
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28 Jun 2013   #14

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Alright. Let us know how it goes.
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01 Jul 2013   #15

Windows 7 64bit
 
 

Well, same problems, for some reason the actual memtest from a usb won't work when i use the tool on the memtest86+ site. I put it in the first slot in the boot menu of the bios, and it goes straight to the windows screen. I believe the problem is with the actual model of the RAM, it isn't listed in the compatible RAM section of my motherboard (Asus Z87-C), even though extremely similar sticks are listed. Does this sound like something that would cause these problems? If so i plan to send them back and get these sticks G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model F3-10666CL9D-8GBXL - Newegg.com that are compatible.
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01 Jul 2013   #16
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Do you have the RAM set per the specs listed on the label? Frequency, timing, and voltage.

Most all RAM will work fine with most all boards. The board makers don't really test RAM, they slap in a stick of whatever is on the shelf, if it POSTs, it's qualified. I know a tech who works with board makers and has confirmed this. In the end if a RAM isn't on the QVL it just means it wasn't tested.

To make memtest boot from the USB flash drive, try YUMI and add the memtest iso to it.
YUMI - Multiboot USB Creator (Windows) | USB Pen Drive Linux
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01 Jul 2013   #17

Windows 7 64bit
 
 

Ok, I will try YUMI and I suppose the problem isn't the RAM being incompatible with the board. Yet, the problem that windows repair cannot be started with the windows disc or with a burnt windows repair disc is still bugging me, but a x124 error is a problem with hardware so I don't think that we have a faulty Windows 7 disc. I suppose it is still a possibility, the first time I inserted the windows disc it gave a warning that some files were missing. If memtest runs with no errors, I will consider getting Microsoft to switch out my disc for a new one.
My System SpecsSystem Spec
01 Jul 2013   #18
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

This may work, press F5 during POST, see if that will open Advanced Startup Options. Sometimes, with ASUS boards, tapping F8 the instant the screen goes blank after POST will do it too, or bring up the Boot Menu.
You are correct, it is some hardware issue, hal.dll is Hardware Abstraction Layer.

Have you tested your drives?
Hard drive(s)test(s):
Pick one for your HDD brand or use Seatools.
7 Free Hard Drive Testing Software Tools
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01 Jul 2013   #19

Windows 7 64bit
 
 

Yes i tested my only hard drive with the software from western digital and chkdsk /r and no errors. I'll try using f5/f8 thanks for the help Britton.
My System SpecsSystem Spec
01 Jul 2013   #20

Windows 7 64bit
 
 

I attempted tapping f5 during post and f8 immediately after, but still no luck. I moved the sandisk to first place and restarted the computer but it boots from windows normally and when i check the bios afterward, the main hdd is moved back into first place. Running this Download IntelBurnTest - MajorGeeks tonight on high to see what the results are. Since I never posted the specs (idk why): intel i5 4570k, g.skill ripjaws 8gb F3-10666CL7D-8GBRH, Asus Z87-C motherboard, evga gtx 770, western digital blue 1 tb HDD
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 BSODs from hal.dll and ntoskrnl.exe shows up during gameplay




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