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Windows 7: BSOD Crashes after windows finishes starting up, error 0x0000007E

18 Jun 2013   #1
sandertrieu1995

Windows 7 ultimate x32
 
 
BSOD Crashes after windows finishes starting up, error 0x0000007E

Please help D:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 87B4A864
BCP3: 933D8B70
BCP4: 933D8750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061813-38329-01.dmp
C:\Users\nameme\AppData\Local\Temp\WER-63383-0.sysdata.xml

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My System SpecsSystem Spec
.
18 Jun 2013   #2
x BlueRobot

 

My System SpecsSystem Spec
19 Jun 2013   #3
sandertrieu1995

Windows 7 ultimate x32
 
 

i posted my bsod info
My System SpecsSystem Spec
.

19 Jun 2013   #4
x BlueRobot

 

Thanks for the information provided,

Code:
BugCheck 1000008E, {c0000005, 847bb487, a7ba2f7c, 0}

*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
Probably caused by : mbam.sys ( mbam+b5a )
Code:
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory
Code:
0: kd> lmvm mbam
start    end        module name
aa9ec000 aa9ef800   mbam     T (no symbols)           
    Loaded symbol image file: mbam.sys
    Image path: \??\C:\Windows\system32\drivers\mbam.sys
    Image name: mbam.sys
    Timestamp:        Tue Mar 20 16:04:50 2012 (4F68AAA2)
    CheckSum:         00007B04
    ImageSize:        00003800
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Interestingly, it seems that Malwarebytes may be a possible cause, what version are you running? Norton may be conflicting with the program if you have the real-time protection option enabled for the program. I've personally never seen any problem with mbam.sys before.

Remove:

Code:
Start Menu\Programs\Norton Internet Security
Norton is known to cause BSODs with Windows 7, please remove this program using the Norton Removal Tool, and then install and run full scans with these alternative products which have proven to work best with Windows 7, due to their lightweight nature on system resources and compatibility with the operating system.

It was located in one of the raw stack texts for a Stop 0xA (usually driver-related):

Code:
0: kd> lmvm SYMEVENT
start    end        module name
97e38000 97e62000   SYMEVENT T (no symbols)           
    Loaded symbol image file: SYMEVENT.SYS
    Image path: \??\C:\Windows\system32\Drivers\SYMEVENT.SYS
    Image name: SYMEVENT.SYS
    Timestamp:        Tue Nov 22 18:30:26 2011 (4ECBEA42)
    CheckSum:         00027540
    ImageSize:        0002A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Remove:

Code:
Start Menu\Programs\DAEMON Tools Lite
Quote   Quote: Originally Posted by Arc View Post
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.
My System SpecsSystem Spec
19 Jun 2013   #5
sandertrieu1995

Windows 7 ultimate x32
 
 

I downloaded the malware and super malware, I uninstalled norton and daemon tools, and now I am currently scanning my computer with the malware software.
Unfortunately, I cannot install Microsoft Security Essentials because I'm in safe mode, and when I try booting up my computer normally without safe mode it will shut down to BSOD. So I'm pretty much out of luck there, any suggestions on what I can do alternatively?
My System SpecsSystem Spec
20 Jun 2013   #6
x BlueRobot

 

Could you upload the new dumps whilst in Safe Mode?
My System SpecsSystem Spec
20 Jun 2013   #7
sandertrieu1995

Windows 7 ultimate x32
 
 

You mean the new dumps after scanning? I don't know where I can find those dumps, so I'm going to say no. Sorry.
My System SpecsSystem Spec
21 Jun 2013   #8
x BlueRobot

 

Boot into Safe Mode with Networking, and then go to this directory path:

Code:
C:\Windows\Minidump
Change the partition letter for any partition you have Windows installed upon.

Copy all the dump files from the folder, and place them into a zipped folder, upload the zipped folder in your next post using Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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