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Windows 7: Driver IRQL Less or Equal (after starting up Kies)

19 Jun 2013   #1
MichaelMalmberg

Windows 7 Home Premium 64bit
 
 
Driver IRQL Less or Equal (after starting up Kies)

Hi there.

I just recently fixed a blue screen with system_service_exception and bad_pool_header by doing some major updating with Windows Update.

Although all my drivers are up to date, I now get this.

Minidump files can be found here.

Additional information:

The blue screen happened right after I started up Kies to upload some photos.

These blue screens have been happening for some time now, perhaps three days. I tried everything from sfc/scannow to a system startup repair back with the system service exception problem before realizing I only had to let Windows Update do its job. (Last updates had been done on 6.6.2012)

What can I do now? Where does this problem even arise from?


My System SpecsSystem Spec
.
19 Jun 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

MichaelMalmberg

Please post the Minidump files into the forum .

When you ran the SFC /SCANNOW did it it say it found corrupt files ? Upload the CBS.LOG file

Location: C:\Windows\Logs\CBS\CBS.LOG
My System SpecsSystem Spec
20 Jun 2013   #3
MichaelMalmberg

Windows 7 Home Premium 64bit
 
 

I remember being unsure as to if there were any corruptions. Windows Startup Repair found none, though I remember looking at sfc files and the following seem to indicate corruptions:

NOTE: these files are prior to massive updating with Windows Update

sfcdetails
Code:
2013-06-18 17:24:03, Info                  CSI    00000034 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-18 17:32:04, Info                  CSI    00000067 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-18 17:35:20, Info                  CSI    0000009a [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-18 17:45:44, Info                  CSI    00000034 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
sfcreport

Code:
2013-06-18 17:24:03, Info                  CSI    00000034 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-18 17:32:04, Info                  CSI    00000067 [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-18 17:35:20, Info                  CSI    0000009a [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
Attachments include all files requested.

Should I post the associated EventApp, EventSys, MSInfo and Windows update text files as well?
My System SpecsSystem Spec
.

20 Jun 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you please upload them to the forum using the paperclip next to the smiley
My System SpecsSystem Spec
21 Jun 2013   #5
MichaelMalmberg

Windows 7 Home Premium 64bit
 
 

Well, I did...
My System SpecsSystem Spec
21 Jun 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I have asked tom982 to take a look at your cbs log and KoolKat77 to take a look at your dmp files
My System SpecsSystem Spec
21 Jun 2013   #7
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Michael, welcome to SevenForums!


Code:
2013-06-19 20:43:06, Info                  CSI    0000003b [SR] Beginning Verify and Repair transaction2013-06-19 20:43:15, Info                  CSI    0000003c [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2013-06-19 20:43:15, Info                  CSI    0000003d Ignoring duplicate ownership for directory [l:64{32}]"\??\C:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-HomePremium, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral


2013-06-19 20:43:15, Info                  CSI    0000003e Ignoring duplicate ownership for directory [l:62{31}]"\??\C:\Windows\Branding\Basebrd" in component Microsoft-Windows-Branding-Base-HomePremium, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral


2013-06-19 20:43:16, Error                 CSI    0000003f (F) STATUS_ACCESS_DENIED #1036252# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound), handle = {provider=NULL, handle=0}, da = (FILE_GENERIC_READ), oa = @0xa0cda0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[136]"\SystemRoot\WinSxS\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_6.1.7600.16385_en-us_d28dabacfdb4dd1a\winload.exe.mui"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xa0ce50, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000022]
2013-06-19 20:43:16, Error                 CSI    00000040@2013/6/19:17:43:16.020 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_ACCESS_DENIED originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2013-06-19 20:43:20, Error                 CSI    00000041 (F) STATUS_ACCESS_DENIED #1036251# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingFile(...)[gle=0xd0000022]
2013-06-19 20:43:20, Error                 CSI    00000042 (F) STATUS_ACCESS_DENIED #1036250# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingFile(flags = (MissingFileIsOk), da = (FILE_GENERIC_READ), oa = @0xa0d3d0->SIL_OBJECT_ATTRIBUTES {s:40; on:"winload.exe.mui"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE), file = NULL, disp = Invalid)
[gle=0xd0000022]
2013-06-19 20:43:20, Error                 CSI    00000043 (F) STATUS_ACCESS_DENIED #1036174# from PrimitiveInstaller::CCoordinator::RepairComponent(Component = Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral)[gle=0xd0000022]

SFCFix Script


Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a files should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



https://dl.dropboxusercontent.com/u/...erg/SFCFix.zip


Tom
My System SpecsSystem Spec
21 Jun 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alot of files are missing from your zip. Please Grab All and upload the zip again.
My System SpecsSystem Spec
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 Driver IRQL Less or Equal (after starting up Kies)




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