It Seems I'm getting a Random BSOD error 0x0000001e


  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    It Seems I'm getting a Random BSOD error 0x0000001e


    Hello

    Every now and then I'm getting BSOD's with error code 0x0000001e. It will happen about once a day and at any given time. This last time I was just web surfing and had windows explorer opened and paying music with iTunes. I received a windows crash report after reboot with this information on it:

    BCCode: 1e
    BCP1: 0000000000000000
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6.1.7601
    Service Pack: 1.0
    Product: 256.1

    I'm including my memory dmp. files
    Please help
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    IT looks like your BSOD is being caused by your Intel rapid storage driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    
    Probably caused by : iaStorA.sys ( iaStorA+63aa8 )
    
    Followup: MachineOwner
    ---------
    Driver Reference Table - iaStorA.sys

    As you can see the driver is likely out of date:

    Code:
    kd> lmvm iaStorA
    start             end                 module name
    fffff880`012b0000 fffff880`01936000   iaStorA  T (no symbols)           
        Loaded symbol image file: iaStorA.sys
        Image path: iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Tue Aug 07 11:43:10 2012 (5021378E)
        CheckSum:         00090889
        ImageSize:        00686000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update the driver from here: https://downloadcenter.intel.com/Default.aspx
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for the quick response Dsprague

    I downloaded and installed Intel's latest IRST driver as you have suggested.
    Now, I have to wait and see if that took care of my BSOD's.

    I'll report with an update after a day or two whether anything happens or not.

    Thanks again
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    If you do not get another BSOD with in a week please mark the thread as solved.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    BSOD, This time the error code is a.


    Hello, I have another bsod. It happened while performing a defrag with Piriform Defraggler.

    Windows error information:

    BCCode a
    BCP1 000000000000000E
    BCP2 0000000000000002
    BCP3 0000000000000001
    BCP4 FFFFF800032E05A9
    OS Version 6.1.7601
    Service Pack 1.0
    Product 256.1

    I have included my system dump files.

    your help will be greatly appreciated.
      My Computer


 

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