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Windows 7: It Seems I'm getting a Random BSOD error 0x0000001e

20 Jun 2013   #1
Easy190E

Windows 7 Ultimate x64
 
 
It Seems I'm getting a Random BSOD error 0x0000001e

Hello

Every now and then I'm getting BSOD's with error code 0x0000001e. It will happen about once a day and at any given time. This last time I was just web surfing and had windows explorer opened and paying music with iTunes. I received a windows crash report after reboot with this information on it:

BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6.1.7601
Service Pack: 1.0
Product: 256.1

I'm including my memory dmp. files
Please help


My System SpecsSystem Spec
.
20 Jun 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

IT looks like your BSOD is being caused by your Intel rapid storage driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys

Probably caused by : iaStorA.sys ( iaStorA+63aa8 )

Followup: MachineOwner
---------
Driver Reference Table - iaStorA.sys

As you can see the driver is likely out of date:

Code:
kd> lmvm iaStorA
start             end                 module name
fffff880`012b0000 fffff880`01936000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Tue Aug 07 11:43:10 2012 (5021378E)
    CheckSum:         00090889
    ImageSize:        00686000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update the driver from here: https://downloadcenter.intel.com/Default.aspx
My System SpecsSystem Spec
20 Jun 2013   #3
Easy190E

Windows 7 Ultimate x64
 
 

Thanks for the quick response Dsprague

I downloaded and installed Intel's latest IRST driver as you have suggested.
Now, I have to wait and see if that took care of my BSOD's.

I'll report with an update after a day or two whether anything happens or not.

Thanks again
My System SpecsSystem Spec
.

21 Jun 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

If you do not get another BSOD with in a week please mark the thread as solved.
My System SpecsSystem Spec
28 Jun 2013   #5
Easy190E

Windows 7 Ultimate x64
 
 
BSOD, This time the error code is a.

Hello, I have another bsod. It happened while performing a defrag with Piriform Defraggler.

Windows error information:

BCCode a
BCP1 000000000000000E
BCP2 0000000000000002
BCP3 0000000000000001
BCP4 FFFFF800032E05A9
OS Version 6.1.7601
Service Pack 1.0
Product 256.1

I have included my system dump files.

your help will be greatly appreciated.
My System SpecsSystem Spec
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 It Seems I'm getting a Random BSOD error 0x0000001e




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