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Windows 7: BSOD event 41(63) Kernel-Power after turning PC on

20 Jun 2013   #1
shurzota

Windows 7
 
 
BSOD event 41(63) Kernel-Power after turning PC on

When I pressed the power button on my PC to turn it on I got a blue screen with the message that the PC had to shut down to avoid hardware damage. Then Windows recovered after an unexpected shut down: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly”. My PC is connected to the APC SMT1500 Uninterruptable Power Supply.
It happened a second time (3/12/2013, 6/20/2013) since 2010, when I assembled this PC with clean installation of Windows 7 Prox64 (SP1) on the Intel X25-M SSD.

I uploaded “shurzota.zip” file created by SF Diagnostic Tool.


My System SpecsSystem Spec
.
21 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is the firmware for your SSD up-to-date?

Check for one and see if the stability returns.

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Overclocking
If you are overclocking any hardware, STOP. Reset any changed values back to default.
Code:
Start Menu\Programs\ASUS\AI Suite	Public:Start Menu\Programs\ASUS\AI Suite	Public
warning   Warning
This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.


Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

BSOD BUGCHECK SUMMARY
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\shurzota\SF_20-06-2013\062013-11559-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03206000 PsLoadedModuleList = 0xfffff800`03449670
Debug session time: Thu Jun 20 23:07:17.628 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:28.690
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800727c650, fffffa800727c930, fffff80003582350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 Jun 2013   #3
shurzota

Windows 7
 
 

Hi koolkat77,

The firmware for the SSD is up-to-date (version 2CV102M3).

Hard Drive/Storage

Disk summary was gotten from the Hard Disk Sentinel Pro.
Hard drive tests were made by the Intel SSD Tool Box, Disk Check Windows 7, SFC command.

All results are in the attached file.
Thank you for your time.
My System SpecsSystem Spec
.

28 Jun 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

a 3-month old CBS log isn't really much use - please follow the Windows Update Posting Instructions and post the requested data.
My System SpecsSystem Spec
02 Jul 2013   #5
shurzota

Windows 7
 
 

There is a"new" CBS.log file, created on 6/27/2013, in the Intel SSD X25-M_Tests.zip file from my previous post. I have never had "3. Windows Update Error Codes", so I have nothing to provide. I don' allow Windows to update drivers automatically, I do it myself from Station-Drivers: le site de drivers, bios, firmwares avec un forum d'aide.
Requested data are attached.
My System SpecsSystem Spec
03 Jul 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Both SFC and CheckSUR are clear of significant errors - those showing in the CheckSUR are 'normal' for a machine with IE10 installed.

However, there are problems showing in the background CBS.log
Code:
2013-07-02 13:07:04, Info                  CBS    Disabling manifest caching, because the image is not writeable.
2013-07-02 13:07:04, Info                  CSI    00000008 CSI Store 4116672 (0x00000000003ed0c0) initialized
2013-07-02 13:07:04, Info                  CBS    Session: 6284_4588192 initialized by client SPP.
2013-07-02 13:07:05, Info                  CBS    Warning: Unrecognized packageExtended attribute.
There are over 2000 variations on that theme in the current log.
This could well mean that the Components registry hive is corrupted - and a repair install is likely to be the best cure.
My System SpecsSystem Spec
03 Jul 2013   #7
shurzota

Windows 7
 
 

I reinstalled Win 7+all apps from working partition image (AcronisTIH). I just wanted to find the program that causes this crash. I learned a lot of new things.
Thank you very much for your help.
My System SpecsSystem Spec
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 BSOD event 41(63) Kernel-Power after turning PC on




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