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Windows 7: BSOD Fresh install of windows 7 home premium

20 Jun 2013   #1

Windows 7 Home Premium 64bit
BSOD Fresh install of windows 7 home premium

After reloading win7 h.p. back to my laptop from the factory disks, and doing all windows updates, I am getting BSOD at what appears to be random times.

Can be anywhere from a few minutes to an hour after rebooting.

I have attached the .zip file created with the awesome SF_Diagnostic_Tool.

Please let me know if I can provide any other information.

Thanks for any help

My System SpecsSystem Spec

22 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit

Security App
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Your AVG can be a possible cause. Remove AVG and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.

  • Update and make full scans with both separately.

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

Virus check

Scan your system with the following:

Microsoft Safety Scanner - Microsoft Safety Scanner - System Requirements

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\USER\Downloads\KamelKlutch\SF_20-06-2013\061313-37939-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`02a50000 PsLoadedModuleList = 0xfffff800`02c93670
Debug session time: Thu Jun 13 13:55:46.474 2013 (UTC + 6:00)
System Uptime: 0 days 0:43:39.097
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89455d4f7, b3b7465ee6d41139, fffff80000b96bb0, 6}

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt_fffff80000b95000+1bb0 )

Followup: MachineOwner
My System SpecsSystem Spec
24 Jun 2013   #3

Windows 7 Home Premium 64bit

Thanks for the reply! I am going through this list and I will post what I find. Thanks again
My System SpecsSystem Spec

11 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit

Did you find the cause of your BSOD's.
My System SpecsSystem Spec
26 Aug 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit

Any news?
My System SpecsSystem Spec

 BSOD Fresh install of windows 7 home premium

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