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Windows 7: Win7 laptop sometimes BSODs at start up, sometimes not.

22 Jun 2013   #1
xohn

Windows 7 64 bit
 
 
Win7 laptop sometimes BSODs at start up, sometimes not.

I am running a laptop(acer 7750g). I have recently installed new graphics drivers(leshcat unifl amd+intel drivers) and a modded bios(to enable switchable graphics "fixed mode"). Sometimes when I start up my computer, I get a BSOD. After getting the error, I choose start windows normally and I can start up just fine. Other times I can start up without having a BSOD at all.

The BSOD screen changes way too fast before I can get information, but I can recall something like "memory" and something loading from 0 to 100. I also have the following info: (after I booted up successfully)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88004CED2EE
BCP3: FFFFF88003376888
BCP4: FFFFF880033760E0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\062213-21247-01.dmp
C:\Users\John\AppData\Local\Temp\WER-52821-0.sysdata.xml

This is sort of worrying me.


My System SpecsSystem Spec
.
22 Jun 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
22 Jun 2013   #3
xohn

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
uploaded the file. thank you.
My System SpecsSystem Spec
.

22 Jun 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
On Sun 23/06/2013 3:31:37 AM GMT your computer crashed
crash dump file: E:\BSOD\062213-21247-01.dmp
uptime: 00:00:14
This was probably caused by the following module: igdpmd64.sys (igdpmd64+0x442EE) 
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88004CED2EE, 0xFFFFF88003376888, 0xFFFFF880033760E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdpmd64.sys .
Please uninstall the Intel graphics driver, then let Windows install the one it finds when you run Windows update. See if the system is stable.
My System SpecsSystem Spec
22 Jun 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I would also remove Avast! antivirus with its removal tool from here: Uninstallers (removal tools) for common antivirus software. And use MSE in its place.

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.
My System SpecsSystem Spec
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 Win7 laptop sometimes BSODs at start up, sometimes not.




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