BSOD after run time

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  1. Posts : 46
    seven 64 bit
       #1

    BSOD after run time


    hi, i have a bssod after run time, this is when the computer run normaly on windows.
    i have an another's crash when i play a time on bf3 the pc crash ( freeze picture and sound) i hard reboot the computer, can you help me ?
      My Computer

  2.    #2

    Code:
    BugCheck 101, {19, 0, fffff8800316a180, 7}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Code:
    Usual causes:  Device driver, BIOS bug, hardware defect
    Please follow - STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg

    Do you know what these entries within your Hosts file are?

    Code:
    0.0.0.0 boxore.com
    0.0.0.0 www.boxore.com
    0.0.0.0 boxore.org
    0.0.0.0 www.boxore.org
    0.0.0.0 boxore.net
    0.0.0.0 www.boxore.net
    0.0.0.0 dlmanager.com
    0.0.0.0 www.dlmanager.com
    0.0.0.0 dlmanager.org
    0.0.0.0 www.dlmanager.org
    0.0.0.0 dlmanager.net
    0.0.0.0 www.dlmanager.net
    Install Service Pack 1:

    Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

    You appear to only 2 Windows Updates installed, I currently have 205 Windows Updates installed, please install all the Important, Recommended and Optional Windows Updates for your system, which will improve the security and stability of your operating system. Ignore any updates associated with Bing.
    1. Start
    2. Type: Windows Update
    3. Check for Updates/Install Updates
    4. Reboot (if prompted)

    Please upload your MSINFO32 file:
    1. Start
    2. Type: msinfo32
    3. File, Save
    4. Place in a zipped folder
    5. Attach in your next post - Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 46
    seven 64 bit
    Thread Starter
       #3

    i give you my msinfo32 i update my pc, and for

    0.0.0.0 boxore.com 0.0.0.0 Boxore - Logiciel Boxore .... i dont know
    Last edited by Bikette; 24 Jun 2013 at 03:25. Reason: me
      My Computer

  4.    #4

    The file still seems to be corrupted, have you managed to install Service Pack 1 and the rest of the updates?
      My Computer


  5. Posts : 46
    seven 64 bit
    Thread Starter
       #5

    i can read my nfo on notepad ++ but damn nfo viewer can not read my nfo becose he il to hight.

    but i try to restart the capture about msinfo 32 and i sent to you the news.

    all updates set.
      My Computer


  6. Posts : 46
    seven 64 bit
    Thread Starter
       #6

    new crash


    Signature du problème :
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7600.2.0.0.256.1
    Identificateur de paramètres régionaux: 1036

    Informations supplémentaires sur le problème :
    BCCode: d5
    BCP1: FFFFF9802931EF10
    BCP2: 0000000000000001
    BCP3: FFFFF8800D19514A
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Fichiers aidant à décrire le problème :
    C:\Windows\Minidump\062513-23322-01.dmp
    C:\Users\Bikette de Combat\AppData\Local\Temp\WER-37471-0.sysdata.xml

    Lire notre déclaration de confidentialité en ligne :
    Déclaration de confidentialité de Windows 7 - Microsoft Windows

    Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
    C:\Windows\system32\fr-FR\erofflps.txt
      My Computer

  7.    #7

    It's still corrupt, and could you run the SF_Diagnostic Tool again to upload the new dump files.
      My Computer


  8. Posts : 46
    seven 64 bit
    Thread Starter
       #8

    and now ?
      My Computer

  9.    #9

    Code:
    BugCheck D5, {fffff9802931ef10, 1, fffff8800d19514a, 0}
    
    *** WARNING: Unable to verify timestamp for HD-Hypervisor-amd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for HD-Hypervisor-amd64.sys
    
    Could not read faulting driver name
    Probably caused by : HD-Hypervisor-amd64.sys ( HD_Hypervisor_amd64+314a )
    Code:
    Usual causes:  Device driver
    This bugcheck indicates that the above driver, has referenced memory which has been freed, and then attempted to write to this memory address.

    Code:
    0: kd> lmvm HD_Hypervisor_amd64
    start             end                 module name
    fffff880`0d192000 fffff880`0d1a6000   HD_Hypervisor_amd64 T (no symbols)           
        Loaded symbol image file: HD-Hypervisor-amd64.sys
        Image path: \??\C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys
        Image name: HD-Hypervisor-amd64.sys
        Timestamp:        Mon Sep 24 11:34:48 2012 (50603748)
        CheckSum:         0001A6E2
        ImageSize:        00014000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The driver in question seems be related to a program from BlueStack Systems, called Hypervisor? Please either check for any updates for the program or driver from here: Contact Us or visit their support page: https://getsatisfaction.com/bstk

    If no program updates or driver updates are available, then please remove the program completely using - Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall, Leftovers Uninstaller
      My Computer


  10. Posts : 46
    seven 64 bit
    Thread Starter
       #10

    BlueStack Systems is my android emulator but i have just set bluestack on the 25/06/2013, i've used this software for 3 years on my pc without any worries,
      My Computer


 
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