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Windows 7: SERVICE_EXCEPTION and MEMORY_MANAGEMENT BSODs after PC rebuild

10 Jul 2013   #11
Polygone

Windows 7 Home Premium 64-bit
 
 

I did try it from the motherboard's boot menu. It was after I selected the "u disk" entry that it booted to the desktop. How would I do it from the BIOS?


My System SpecsSystem Spec
.
10 Jul 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Fill up your system specs.
See your system specs and fill it up here.

The process to access boot menu key and enter to BIOS key depends on make/model of the computer.
My System SpecsSystem Spec
10 Jul 2013   #13
Polygone

Windows 7 Home Premium 64-bit
 
 

Done!
My System SpecsSystem Spec
.

10 Jul 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Connect the USB to the computer and restart.
Tap the F12 key on the keyboard during booting, and press it frequently. It will give you the boot menu key ... like this one.



Select the USB stick using the up/down arrow key and hit enter. It will boot from the USB stick.
My System SpecsSystem Spec
10 Jul 2013   #15
Polygone

Windows 7 Home Premium 64-bit
 
 

Actually, that's the way that I tried. I'm sorry for getting it wrong. Is it worth changing the boot order in Windows?
My System SpecsSystem Spec
10 Jul 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You can change the boot order for the time being. But the boot menu key works all the times, and it is the easier option.
My System SpecsSystem Spec
14 Jul 2013   #17
Polygone

Windows 7 Home Premium 64-bit
 
 

Ok, so I managed to get SeaTools for DOS to boot off a USB stick using this method: NowhereLAN Boot SeaTools off of a USB Drive

I've updated my chipset drivers from the Gigabyte website as I've heard that can be a reason for the test not running. However, the test still won't run as it should do. The status bar just says "Testing" and the clock freezes.

I'm assuming that the SeaTools scan always looks like it does in the link below:

Seatools for DOS - YouTube

Do you have any ideas why it might not be working for me?
My System SpecsSystem Spec
15 Jul 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, the seatools scan should look like the video you pointed. It it is doing something different, that should mean that it is detecting some problem and so it cannot pass a particular point where the clock freezes.

Try long test. It has a mechanism to recover the bad sectors after the test is done. Though t takes a few hours to be completed.

If the long test also fails, better you replace the HDD.
My System SpecsSystem Spec
16 Jul 2013   #19
Polygone

Windows 7 Home Premium 64-bit
 
 

Yeh, the long test freezes at start up as well. SeaTools for Windows' Long Generic Test ran fine and didn't find any problems. I know that you said that the Windows version wasn't very effective at finding faulty drives but as it managed to run, does that change your diagnosis?
My System SpecsSystem Spec
16 Jul 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is not a good indicator that the Seatools for DOS is not working properly. But, as the Seatools for Windows passed, it is apparently good.

Have you had more BSODS after this post? SERVICE_EXCEPTION and MEMORY_MANAGEMENT BSODs after PC rebuild

If so, let us see the dumps.
My System SpecsSystem Spec
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 SERVICE_EXCEPTION and MEMORY_MANAGEMENT BSODs after PC rebuild




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