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Windows 7: Random BSoD BCC 124

24 Jun 2013   #1
eutherin

64bit win7 ultimate
 
 
Random BSoD BCC 124

I'm about at wit's end with this garbage computer. :/ its a recent build, was running like a dream for about a week or two and now it wont stop BSoDing.
It runs fine in safe mode, i ran chkdsk and the windows memtest, all ok.
I ran the asus system repair tools, it passed all of those tests.
I even wiped it to see if maybe it was a driver issue, but when I reinstalled everything it continues to BSoD.
Machine specs:
SAPPHIRE 100354OC-2L Radeon HD 7870 GHz Edition 2GB 256-bit GDDR5 PCI Express 3.0 x16 CrossFireX Support Video Card
ASUS SABERTOOTH Z87 mobo
CORSAIR Enthusiast Series TX850M 850W ATX12V v2.31 / EPS12V v2.92 PSU
Intel Core i7-4770K Haswell
G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL10D-16GBXL
NZXT Kraken X40 RL-KRX40-01 140mm cpu cooler
the cpu stays around 30-40degrees celsius.
Diagnostic info is currently attached.
Please. If anyone can help me it will be EXTREMELY appreciated.


My System SpecsSystem Spec
.
25 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.
________________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800dd14028, ff800000, 124}

*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : GenuineIntel

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800dd14028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`03172b58 fffff800`0321e903 : 00000000`00000124 00000000`00000000 fffffa80`0dd14028 00000000`ff800000 : nt!KeBugCheckEx
fffff880`03172b60 fffff800`033db513 : 00000000`00000001 fffffa80`0dcc51d0 00000000`00000000 fffffa80`0dcc5220 : hal!HalBugCheckSystem+0x1e3
fffff880`03172ba0 fffff800`0321e5c8 : 00000000`00000728 fffffa80`0dcc51d0 fffff880`03172f30 fffff880`03172f00 : nt!WheaReportHwError+0x263
fffff880`03172c00 fffff800`0321df1a : fffffa80`0dcc51d0 fffff880`03172f30 fffffa80`0dcc51d0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`03172d50 fffff800`0321ddd5 : 00000000`00000008 00000000`00000001 fffff880`03172fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`03172d90 fffff800`03211e88 : 00000000`00000001 fffff880`0316a180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`03172dc0 fffff800`032c57ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`03172df0 fffff800`032c5613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`03172f30 fffff880`045cbc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`03192c58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm+0x2c61


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
26 Jun 2013   #3
eutherin

64bit win7 ultimate
 
 

unfortunately I can't install using the cWindows update tool because any install crashes my pc :-(
I haven't overclocked anything in my machine, I'm pretty happy with leaving it stock.
that error report mentions an intel file, is that a bad driver or is it from a bad part?
My System SpecsSystem Spec
.

26 Jun 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

Follow the guidance step by step.
My System SpecsSystem Spec
26 Jun 2013   #5
eutherin

64bit win7 ultimate
 
 

Quote   Quote: Originally Posted by Arc View Post
I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

Follow the guidance step by step.
Was that in addition to the memtest and prime/etc tests?
My System SpecsSystem Spec
26 Jun 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do it first, as the service pack is must be there.

If still the same 0x124 BSOD occurs, we would take the hardware tests.
My System SpecsSystem Spec
26 Jun 2013   #7
eutherin

64bit win7 ultimate
 
 

Quote   Quote: Originally Posted by Arc View Post
I'd suggest you to go for Clean Reinstall - Factory OEM Windows 7

Follow the guidance step by step.
I dont have a lan connection, should i install the lan drivers off my motherboard install disk?

edit 1: did that and got a bsod before updates finished noticed some non defaults in my cmos so I told it to reset. trying update again
I'll post if that fails again

edit 2:
got a few error codes with update but they were easily fixed, I'm currently at SP1 should I install my water cooler software and the catalyst center for my video card?
My System SpecsSystem Spec
26 Jun 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Install all the other drivers, the display driver too, but try to keep away from CCC itself. Its often problematic.

If the BSODs continue, post following the BSOD posting instructions.
My System SpecsSystem Spec
27 Jun 2013   #9
eutherin

64bit win7 ultimate
 
 

hm. it installed when I was installing.drivers. should I uninstall it? thank you so much again for the help! is there anything I can do to help give back to the site?
My System SpecsSystem Spec
27 Jun 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently not.... but if your issue is solved at any time, mark this thread as solved, which will help us to index threads properly and efficiently

Now observe how the computer is running. If it is causing any more issue, let us know.
My System SpecsSystem Spec
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