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Windows 7: BSOD after closing skype error 0x00000050

24 Jun 2013   #1
papercut03

Windows 7 Home Premium 64 bit
 
 
BSOD after closing skype error 0x00000050

Hi! So I Restarted my PC and since skype was one of my "start UP" programs it launched and I tried closing it. Right after I pressed "quit skype" I got a bsod saying "Page_fault_in_nonpaged_area." So I rebooted my PC and it is running fine (as of now) I am just worried since this is a newly built pc. Please help! Any help would be greatly appreciated.


My System SpecsSystem Spec
.
25 Jun 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\papercut03\062413-14414-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c4f000 PsLoadedModuleList = 0xfffff800`02e8ce50
Debug session time: Tue Jun 25 08:01:20.296 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:40.982
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa8009c00000, 0, fffff880077b861e, 2}

*** WARNING: Unable to verify timestamp for ALSysIO64.sys
*** ERROR: Module load completed but symbols could not be loaded for ALSysIO64.sys

Could not read faulting driver name
Probably caused by : ALSysIO64.sys ( ALSysIO64+361e )

Followup: MachineOwner
---------

0: kd> lmvm ALSysIO64
start             end                 module name
fffff880`077b5000 fffff880`077be000   ALSysIO64 T (no symbols)           
    Loaded symbol image file: ALSysIO64.sys
    Image path: \??\C:\Users\the\AppData\Local\Temp\ALSysIO64.sys
    Image name: ALSysIO64.sys
    Timestamp:        Sun Jul 10 06:27:45 2011 (4E18F201)
    CheckSum:         000069F7
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Remove Core Temp Software with Revo uninstaller free:

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Security App
Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.


  • Update and make full scans with both separately.

Virus check
Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

As well as Windows Defender Offline: How to Use Windows Defender Offline

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition
  • For how to upload a screenshot or file, read here
Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
sfc /scannow
and hit enter.

Install all updates including Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

Let us know the results.
My System SpecsSystem Spec
25 Jun 2013   #3
papercut03

Windows 7 Home Premium 64 bit
 
 

Hi! thanks for the quick response! I will follow your suggestions. However, I am not sure how to "test" if the BSOD will appear again since right now my computer is fully functional again. So one of the main things that "might" be causing the BSOD is Coretemp? Thank you again sir!
My System SpecsSystem Spec
.

25 Jun 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

ALSysIO64.sys Core Temp - CPU temperature monitor

Driver Reference Table - ALSysIO64.sys
My System SpecsSystem Spec
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 BSOD after closing skype error 0x00000050




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