Frequent BSOD While on FIFA 13 code 116

iconxt · 25 Jun 2013

I am getting BSOD's While playing FIFA 13. Doesn't happen on some days but suddenly happens for no apparent reason. What happens is my PC shuts down with a looping sound and restarts on its own. Sometimes when i exit the game the looping sound starts but the PC doesn't shut down or restart so it's quite confusing. I was playing resident Evil 6 along side it and never faced such an issue. Please help.

Arc · 25 Jun 2013

A stop 0x116 is a display related BSOD. It is saying the display driver is the faulty thing here.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006170250, fffff88011129630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

Followup: MachineOwner
---------

And the display driver is old.

Code:

fffff880`1064b000 fffff880`1133f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).

Also, do some more things.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Let us know about the wattage of your PSU.

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

It appears from the BIOS date that the PS is old. So dismantle it, clean the inside carefully. Specially clean the air vents and fan grills. When re-seating, apply thermal paste to the CPU.

Let us know the results.
_________________________________________________________________________________
BSOD ANALYSIS:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006170250, fffff88011129630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006170250, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88011129630, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+ade630
fffff880`11129630 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`04526b48 fffff880`04c84cbc : 00000000`00000116 fffffa80`06170250 fffff880`11129630 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`04526b50 fffff880`04c58867 : fffff880`11129630 fffffa80`07406000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`04526b90 fffff880`04c84acb : 00000000`ffffd87b ffffffff`fffe7960 fffffa80`06170250 fffff880`04d53dc0 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`04526c40 fffff880`04d53ec1 : fffffa80`09987b50 00000000`00000080 00000000`00000000 fffffa80`074b1410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`04526cc0 fffff800`03169166 : 00000000`01ea15f6 fffffa80`0724cb60 fffffa80`036b5b30 fffffa80`0724cb60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`04526d00 fffff800`02ea4486 : fffff880`03771180 fffffa80`0724cb60 fffff880`0377bfc0 fffff880`01a14534 : nt!PspSystemThreadStartup+0x5a
fffff880`04526d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+ade630
fffff880`11129630 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+ade630

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  506b3099

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`1064b000 fffff880`1133f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 23:51:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

iconxt · 25 Jun 2013

GPU driver updated.
Recommended Power is 496. I am using corsair TX 650 so no problems there.
Stress test passed, temp reached 84 degree with no artifacts.
BIOS reset done.

Arc said:

It appears from the BIOS date that the PS is old. So dismantle it, clean the inside carefully. Specially clean the air vents and fan grills. When re-seating, apply thermal paste to the CPU. [/code]

Are you talking about the Power supply or processor? How can either of them be 'old' ?

Arc · 25 Jun 2013

That's a typo. I mean PC. The BIOS says the motherboard is old. So the PC also should be old.

Code:

BiosReleaseDate = 10/27/2010

It is expected that teh fan grills and air vents are blocked by this time, if not maintained regularly. Also it is expected that the thermal paste is dried. So suggested you those things.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows