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Windows 7: Not necessarily a BSOD crash but..

16 Jul 2013   #31
Hisophonic

Windows 7 Home Premium
 
 

The snakeeyes.sys was actually my Corsair mouse, driver needed updating.
As for the second one ive only encountered it once but it seems to be a one off, though im still on edge with these crashes and deadlocks.


My System SpecsSystem Spec
.
17 Jul 2013   #32
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I'm really returning back to my regular suspicion about this being either a CPU/PSU/Mobo issue. Have you tried Prime95 yet? Also, IBT is also a good test for the CPU and doesn't have to run nearly as long. Again, just make sure for both tests that you're watching CPU temps. If crashing occurs during either test, send us the crashdump. If deadlocking occurs and you can reproduce it from one of the tests, then it's a surefire sign one of those three parts are responsible.
My System SpecsSystem Spec
18 Jul 2013   #33
Hisophonic

Windows 7 Home Premium
 
 

I replaced my PSU from the original i had to a CorsId 600M and my Mobo was deemed not faulty after i sent it for RMA.
Not tried Prime95 yet since i am mostly away from the computer.
I also tried intel burn in test for at least 2 hours will try it again though
My System SpecsSystem Spec
.

18 Jul 2013   #34
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I have doubts about your mobo's manufacturer and their position on this. There have been previous instances where people sent their mobo's in, came up "clean", but still caused problems. Take what they say with a grain of salt.

Your best option right now is to provide a Driver Verifier induced crashdump and send the minidump so I can see if the kernel dump's worth looking at, or if you want just send the kernel dump straight away.
My System SpecsSystem Spec
18 Jul 2013   #35
Hisophonic

Windows 7 Home Premium
 
 

Thing is the company that did the RMA was Scan, and yeah that's what ive been trying to do but it hasn't locked up yet, only experienced a BSOD with wdf.. sys which is related to MotionJoy.

I'll give it a try but not sure if the crash dump will be saved or produce one if it deadlocks because i have to hard reset it, after the hard reset the computer acts like it was just turned off normally well with the exception of the "start windows normally screen".

I heard this "fixes" the deadlock issue but im still unsure
http://support.microsoft.com/kb/2575077

Either way it happens during installation of anything really or downloading which i did a few today and the day before, it seemed that sorted it but yeah grain of salt.

Short little update:
Was playing music via Chrome and installing something on and then i heard a somewhat long "bzzzt" noise but i think the noise sounds different depending on the music played.
It didn't freeze though...

Just to ask, where would i find a kernel dump or generate one?
My System SpecsSystem Spec
19 Jul 2013   #36
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

So the deadlocking is gone, but just BSODs? Also, motionjoy driver has a bad history of BSODs that we've had to deal with, it may be necessary to remove it.

The kernel dump is MEMORY.DMP and is located in your Windows directory. It's a larger copy of the minidump that the minidump is derived from. It will only be one file, and will be replaced with each BSOD, so best thing to do is make sure the BSOD we get is relevant with the minidump, then we can snag the kernel dump for a closer look.
My System SpecsSystem Spec
20 Jul 2013   #37
Hisophonic

Windows 7 Home Premium
 
 

I'm not entirely sure the deadlocking is gone since im away from the computer on most days, during installations i do hear a "bzzt" noise relevant to the song playing but no deadlocks or freezes.
As far as im aware it may still do it but without me there so im still on the edge.
My System SpecsSystem Spec
27 Jul 2013   #38
Hisophonic

Windows 7 Home Premium
 
 

I thought the crashes were gone except they appeared again on a new HDD
My System SpecsSystem Spec
29 Jul 2013   #39
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Hisophonic View Post
I'm not entirely sure the deadlocking is gone since im away from the computer on most days, during installations i do hear a "bzzt" noise relevant to the song playing but no deadlocks or freezes.
As far as im aware it may still do it but without me there so im still on the edge.
Well I can tell you if your system deadlocks, it will lock up and will not recover, so you'll return to a frozen system.

So what we have now are crashes and the 'bzzt' sound. On the new HD, did you install a new Windows or just imaged everything from the old drive onto the new?
My System SpecsSystem Spec
29 Jul 2013   #40
Hisophonic

Windows 7 Home Premium
 
 

A new fresh install of windows which it happened 2 times.
My System SpecsSystem Spec
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 Not necessarily a BSOD crash but..




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