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Windows 7: BSOD Randomly.

25 Jun 2013   #1
deathoo

Windows 7 Ultimate x64
 
 
BSOD Randomly.

Greetings guys,
I have this annoying problem of getting BSOD randomly while am using my laptop so would u plz help me solving that problem i have used your SF_Diagnostic_Tool to cr8 the zipped folder and here am posting it to you, hope you can help me.
thanks in advance


My System SpecsSystem Spec
.
25 Jun 2013   #2
x BlueRobot

 

Welcome to the forums deathoo,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88005591ca9, fffff880048285d8, fffff88004827e30}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+31 )
Code:
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control
Install Service Pack 1:Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

You appear to only have 1 Windows Update, my system currently has 205 Windows Updates, Windows Updates will bring many security and stability updates to your system. It may take several attempts to obtain all the updates. Install all Important, Recommended and Optional updates; ignore anything associated with Bing.
  1. Start
  2. Type: Windows Update
  3. Check for Updates/Install Updates
  4. Reboot (if prompted)
Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
Code:
6: kd> lmvm nvlddmkm
start             end                 module name
fffff880`060ac000 fffff880`06b54000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Feb 09 23:13:08 2013 (5116D804)
    CheckSum:         00A90CB0
    ImageSize:        00AA8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update to the latest WHQL version of your nVidia graphics card driver from here - Latest NVIDIA ForceWare Video Drivers Windows 7

Quote:
Version: 320.18
Release Date for Desktops and Notebooks : May 23rd 2013
In Device Manager: 9.18.13.2018
My System SpecsSystem Spec
25 Jun 2013   #3
deathoo

Windows 7 Ultimate x64
 
 

wow, i was impresed by your really fast response, thanks mate i will try what you have mentioned and i will inform you with the results.
thanks.
My System SpecsSystem Spec
.

25 Jun 2013   #4
x BlueRobot

 

Welcome, I will look forward to your results
My System SpecsSystem Spec
27 Jun 2013   #5
deathoo

Windows 7 Ultimate x64
 
 

Hello again x BlueRobot,
I have done what you did tell me to do, updated my windows with the latest update so as my Nvidia Driver to 320.18 and i did a scan to my PC.
everything was going great till i was shocked when i had 3 another BSODs, The 1st one was random the rest of them when i tried to scan the PC with SF diagnostic tool. i have 2 dump files cuz the last one the dump counter was frozen at 0 so i think no dumb file was created to it.
finally i succeeded to scan and here am uploading another report.
thanks and hope you are being patient dealing with my issue.
My System SpecsSystem Spec
27 Jun 2013   #6
Faladu

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

Check your RAM, maybe dirty or loose in the slots.

Last BSOD shows PAGE_FAULT_IN_NON_PAGED_AREA which is usually RAM if memory serves. [pun intended ]

Make sure you are following Electrostatic Discharge procedures.

http://www.newegg.com/Product/Produc...82E16899261005

http://www.newegg.com/Product/Produc...82E16899200006

Are what I have now, laptops are a little trickier for grounding spots need to be metal.

I'd do the standard memtest+ CD boot run after you check it's phyical location/seating.

RAM - Test with Memtest86+

In case it has gone foul:
RAM finder for that laptop, put in more specific model if it's on the sticker per their description:

http://www.toshibadirect.com/td/b2c/...95~10~0~fprice
My System SpecsSystem Spec
28 Jun 2013   #7
x BlueRobot

 

Welcome back deathoo,

Code:
BugCheck 34, {50853, fffff88003f54718, fffff88003f53f70, fffff80003207a58}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+19c )
Code:
Usual causes:  Insufficient physical memory, Indexing, Device driver
The bugcheck suggests that a problem has occurred within the cache manager for the file system, there seems to be pattern related to some kind of memory_corruption or pool_corruption, since this is a Minidump we can't really gather much information from the dumps.

Anyhow, the Stop 0x34 seems to be similar to the Stop 0x23 FAT_FILE_SYSTEM, so firstly I would suggest running Memtest86+ above for least 9-10 passes to test for any physical memory corruption, and I would also suggest running some:

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
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