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Windows 7: Another BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_P

26 Jun 2013   #1
surf1000

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Another BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_P

I continue to get BSOD when my laptop is idle. I followed the steps from my Jan issues. I've attached the latest set of files. Thank you so much for your help, surf1000

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80073A1B50
BCP4: FFFFF80004C343D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062613-45521-01.dmp
C:\Users\Susan\AppData\Local\Temp\WER-918143-0.sysdata.xml



This is from my post on Jan 21, 2013
BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_POWER_STA
I have had this problem before but now I'm getting different BCP codes - my system will blue screen when it is idle and the fan appears to be running loud/higher than it should. I have updated my bluetooth driver as recommended when it blue screened on 12/31/2012 as well as my system profile on this site. Any help or guidance is sincerely appreciated. Thank you, surf1000

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA800733EB50
BCP4: FFFFF800047DF3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\012113-20888-01.dmp
C:\Users\Susan\AppData\Local\Temp\WER-81479-0.sysdata.xml


My System SpecsSystem Spec
.
27 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The BSOD is caused by Broadcom bluetooth driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa80073a1b50, fffff80004c343d0}

*** WARNING: Unable to verify timestamp for btwampfl.sys
*** ERROR: Module load completed but symbols could not be loaded for btwampfl.sys
Implicit thread is now fffffa80`073a1b50
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : btwampfl.sys ( btwampfl+30a2a )

Followup: MachineOwner
---------
and the driver is too old.
Code:
fffff880`028a3000 fffff880`02b2c000   btwampfl T (no symbols)           
    Loaded symbol image file: btwampfl.sys
    Image path: \SystemRoot\system32\drivers\btwampfl.sys
    Image name: btwampfl.sys
    Timestamp:        Tue Jul 13 07:11:18 2010 (4C3BC43E)
    CheckSum:         0005B643
    ImageSize:        00289000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would suggest you to disable bluetooth in device manager. Enable it only when it is needed.

Intel RST drivers are causing problems there, too.
Code:
fffff880`03776e48  fffff880`010604bfUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2d4bf
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver, SynTPenh.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
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 Another BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_P




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