Another BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_P


  1. Posts : 10
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Another BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_P


    I continue to get BSOD when my laptop is idle. I followed the steps from my Jan issues. I've attached the latest set of files. Thank you so much for your help, surf1000

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA80073A1B50
    BCP4: FFFFF80004C343D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\062613-45521-01.dmp
    C:\Users\Susan\AppData\Local\Temp\WER-918143-0.sysdata.xml



    This is from my post on Jan 21, 2013
    BSOD while idle BCCode:1000009f BCP1:0000000000000004 DRIVER_POWER_STA
    I have had this problem before but now I'm getting different BCP codes - my system will blue screen when it is idle and the fan appears to be running loud/higher than it should. I have updated my bluetooth driver as recommended when it blue screened on 12/31/2012 as well as my system profile on this site. Any help or guidance is sincerely appreciated. Thank you, surf1000

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA800733EB50
    BCP4: FFFFF800047DF3D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\012113-20888-01.dmp
    C:\Users\Susan\AppData\Local\Temp\WER-81479-0.sysdata.xml
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The BSOD is caused by Broadcom bluetooth driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000009F, {4, 258, fffffa80073a1b50, fffff80004c343d0}
    
    *** WARNING: Unable to verify timestamp for btwampfl.sys
    *** ERROR: Module load completed but symbols could not be loaded for btwampfl.sys
    Implicit thread is now fffffa80`073a1b50
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : btwampfl.sys ( btwampfl+30a2a )
    
    Followup: MachineOwner
    ---------
    and the driver is too old.
    Code:
    fffff880`028a3000 fffff880`02b2c000   btwampfl T (no symbols)           
        Loaded symbol image file: btwampfl.sys
        Image path: \SystemRoot\system32\drivers\btwampfl.sys
        Image name: btwampfl.sys
        Timestamp:        Tue Jul 13 07:11:18 2010 (4C3BC43E)
        CheckSum:         0005B643
        ImageSize:        00289000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I would suggest you to disable bluetooth in device manager. Enable it only when it is needed.

    Intel RST drivers are causing problems there, too.
    Code:
    fffff880`03776e48  fffff880`010604bfUnable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
     iaStor+0x2d4bf
    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus and the touchpad driver, SynTPenh.
    5. Apply > OK
    6. Accept then restart.

    Let us know the results.
      My Computer


 

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