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Windows 7: BSOD Clock interupt not recieved...daily?

08 Jul 2013   #21
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like the latest crash is being caused again by your network card, this could indicate a hardware failure, if updating the drivers did not solve the issue:

Code:
fffff880`03df78e8  fffff880`04806fddUnable to load image \SystemRoot\system32\DRIVERS\Xeno7x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
 Xeno7x64+0x6fdd
Driver Reference Table - Xeno7x64.sys

But before you go spending money or time on trying to replace a piece of hard ware try the following:

Download the drivers from the manufacturers website Killer Gaming :: Support :: Driver Downloads and put them some where easy to access.

Go to device manager by right clicking on my computer and selecting manage from the drop down menu

Double click on device manager in the window that opens

Expand the node labeled Network Adapters

Right click the entry named Bigfoot Networks Killer Ethernet Controller (or something similar to that) and select properties from the drop down menu

In the window that opens click on the Driver tab at the top at the bottom of that window click Uninstall and allow the driver to be uninstalled if any sort of prompt pops up

Reboot

Install the new drivers that were previously downloaded

Reboot


My System SpecsSystem Spec
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08 Jul 2013   #22
Rucy99

Windows 7 Home Premium 64bit.
 
 

OK, I reinstalled the Bigfoot Networks Killer Ethernet Controller completely. Just had another crash.

https://www.dropbox.com/sh/hz8c8erdvttj13c/fbhenjW-Ts
My System SpecsSystem Spec
09 Jul 2013   #23
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

just for testing purposes can you please try the following and see if it helps?:

Navigate to C:\Windows\system32\DRIVERS and look for Xeno7x64.sys and delete it.

The Drivers folder may be hidden and if I am wrong you may need to install your networking drivers again, but I am curious to see what happens.

Be aware you may need to re-install your network drivers again if this does not work.
My System SpecsSystem Spec
.

17 Jul 2013   #24
Rucy99

Windows 7 Home Premium 64bit.
 
 

Hi

I have been working away for a while, but before i did i deleted the driver but had to re-install drivers again!
Just had another blue screen, I have had a couple of crashes where the system just froze and I had to manually shut the system down and so got no dump file, i assume its a hardware issue?

https://www.dropbox.com/sh/hz8c8erdvttj13c/fbhenjW-Ts

Much thanks for all the help/advice

Rucy
My System SpecsSystem Spec
17 Jul 2013   #25
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It is looking that way I can not see any other reason for these crashes to keep occurring after updating your driver for your networking card and even doing a clean re-install of the drivers. the only other things I can think of that may be causing this, and there are no signs of either would be overclocking, and/or a third party fire wall causing problems with your networking but as I said I don't see signs of either of those.
My System SpecsSystem Spec
17 Jul 2013   #26
Rucy99

Windows 7 Home Premium 64bit.
 
 

well thanks for all your help. Looks like I am going shopping
My System SpecsSystem Spec
18 Jul 2013   #27
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Sorry it turned out to be such a problem it's never fun to have a hardware failure.
My System SpecsSystem Spec
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 BSOD Clock interupt not recieved...daily?




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